Patient Coordinator

Givinghhc; Amarillo (TX); On-site; USD 65,904,384 - 71,635,200; Full time

Benefits offered by this job

Mileage Reimbursement

Cell phone reimbursement

PTO, holidays, and sick time

Health, Dental, Vision insurance

401(k) with company match

Job summary

Giving Home Health Care in Amarillo, TX is seeking a Patient Coordinator to serve as a key advocate for our patients and care teams. You’ll help ensure patients receive care, resources, and attention they deserve, with a focus on compassionate, patient-centered services.

This role supports patient transitions, coordinates with clinicians, and helps manage scheduling, communications, and documentation. A healthcare background and strong communication skills are valued, with mileage and cell phone

Qualifications

• Healthcare experience preferred.
• Excellent communication, empathy and problem-solving skills.
• Ability to manage time independently and meet deadlines.
• Reliable transportation for home visits and appointments.
• Exceptional organizational skills and attention to detail.
• HS diploma or equivalent required.

Responsibilities

• Receive patients through a warm handoff from Patient Development team.
• Attend doctor visits to support and facilitate communication.
• Conduct home visits to assess needs and deliver resources.
• Perform initial setup visits for newly approved patients.
• Assist with caregiver onboarding and program education.
• Be the main point of contact for ALL patient inquiries and updates.
• Facilitate communication between all departments to ensure coordinated, patient-centered care.
• Make courtesy calls to check on well-being and address concerns.
• Conduct milestone calls to track progress and share timely updates.
• Collaborate with providers to ensure personalized, high-quality care.
• Advocate for patient needs and rights within the organization.

Skills

Healthcare experience

Excellent communication

Empathy

Problem-solving

Time management

Organizational skills

Reliability

Education

HS diploma or equivalent

Tools

MS Office (Outlook, Word, Excel)

Job description

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

Patient Coordinator

Location: Amarillo, TX

Compensation: $23-25/hour

As a Patient Coordinator, you’ll be a key advocate and support system for our patients and care teams. You’ll help ensure patients receive the care, resources, and attention they deserve—making a meaningful impact every day.

What You’ll Do

Patient Support

• Receive patients through a warm handoff from Patient Development team
• Attend doctor visits to support and facilitate communication
• Conduct home visits to assess needs and deliver resources
• Perform initial setup visits for newly approved patients
• Assist with caregiver onboarding and program education

Communication

• Be the main point of contact for ALL patient inquiries and updates
• Facilitate communication between all departments to ensure coordinated, patient-centered care
• Make courtesy calls to check on well-being and address concerns
• Conduct milestone calls to track progress and share timely updates

Advocacy

• Collaborate with providers to ensure personalized, high-quality care
• Advocate for patient needs and rights within the organization

• Healthcare experience (preferred)
• Familiarity with MS Office (Outlook, Word, Excel)
• Excellent communication, empathy, and problem-solving skills
• Ability to manage time independently and meet deadlines
• Reliable transportation for home visits and appointments
• Exceptional organizational skills and attention to detail
• HS diploma or equivalent required

Compensation & Perks

• Base Pay: $23-25/hour
• Mileage Reimbursement
• $100/month cell phone reimbursement
• PTO, paid holidays, and paid sick time
• Health, Dental, and Vision insurance
• 401(k) with company match

Offers are contingent upon passing a background check.

Make a lasting impact in the lives of those who served our country.

Join a team that values Honesty, Empathy, Advocacy, Respect, and Teamwork—Giving Home Health Care.

To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We’re committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.