Patient Connect Representative - Access Center - 3rd Shift

Deaconess News; Evansville (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Deaconess News recherche un administratif pour gérer les rendez-vous des patients et les communications. Le candidat idéal aura un diplôme de lycée ainsi qu'une expérience en contact direct avec le client. Le poste offre un environnement de travail flexible et des opportunités de développement professionnel grâce à des programmes de remboursement des frais de scolarité et de prêt étudiant.

Benefits

Horaires de travail flexibles

Centre de soins pour enfants sur place

Remboursement des frais de scolarité

Programme de remboursement de prêt étudiant

Accès gratuit au centre de remise en forme

Opportunités d'avancement de carrière

Qualifications

• Diplôme de fin d'études secondaires requis.
• Expérience en contact avec le client préférée.
• Connaissances en administration et en soutien au service.

Responsibilities

• Prendre des rendez-vous des patients et gérer les références médicales.
• Gérer les horaires des appels et répondre aux demandes d'informations.
• Activer les comptes MyChart et aider les appelants.

Skills

Communication

Multitâche

Education

High school diploma

Job description

Benefits:
We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:
- Flexible work schedules – Full time/part time/supplemental – Day/Eve/Night
- Onsite children’s care centers (Infant through Pre-K)
- Tuition reimbursement
- Student Loan Repayment Program
- Payactiv-earned wage benefit-work today, get paid tomorrow
- Free access to Midtown fitness center
- Career advancement opportunities

Job Overview

Schedule patient appointments, physician referrals, and classes
Manage electronic call schedules and overhead announcements
Respond to general inquiries, emergency calls, and activate response teams
Activate MyChart accounts and assist callers
Demonstrate strong communication, grammar, and computer skills
Multitask, prioritize, and adapt quickly in a fast-paced environment

Required Certification/License/Experience:

High school diploma. Business background with direct customer-related contact experience preferred.

Other Key Words: Scheduling, Administrative, Clerical, Receptionist, Rep, Support

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.