Patient Concierge & Front Desk Specialist

Singing River Health System; Ocean Springs (MS); On-site; USD 28,000 - 36,000; Full time

Job summary

Singing River Health System is seeking a Receptionist for its Ocean Springs locations. The role involves greeting patients and visitors, answering phones, and coordinating appointments at the front desk.

Responsibilities include assisting with patient flow, maintaining professional communication, and using standard office software to support clinic operations. This position requires a high school diploma and de-escalation training, with preference for healthcare clerical experience.

Qualifications

• High school graduate or equivalent required.
• De-escalation training completed by end of orientation (90 days) required.
• Experience working in a clerical or secretarial role in a healthcare-related setting preferred.
• Must be keyboard proficient and able to use MS Outlook and Word.

Responsibilities

• The Receptionist receives and assists patients and visitors, answers telephone calls, and organizes appointments.
• Helps to facilitate patient care by performing receptionist duties in a professional, efficient, and accurate manner.

Skills

Customer service

Communication skills

Keyboard proficiency

Multitasking

Education

High school diploma or equivalent

Tools

MS Outlook

MS Word

Office equipment

Job description

Singing River Health System is seeking a Receptionist for its Ocean Springs locations. The role involves greeting patients and visitors, answering phones, and coordinating appointments at the front desk.

Responsibilities include assisting with patient flow, maintaining professional communication, and using standard office software to support clinic operations. This position requires a high school diploma and de-escalation training, with preference for healthcare clerical experience.