Patient Communication Specialist

PaceMate, LLC; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

A healthcare technology company is seeking a Patient Communication Specialist to assist patients with their cardiac device remote monitors. The role requires handling calls and ensuring compliance for remote monitoring. Candidates should have a high school diploma, basic cardiology knowledge, and experience with electronic communication tools. This position allows you to work effectively in a remote environment.

Qualifications

• High school diploma/GED required; college or technical degree preferred.
• Basic cardiology knowledge required; experience in cardiology or cardiac devices preferred.
• Proficiency in electronic communication tools and database systems.

Responsibilities

• Assist patients with their implanted cardiac device remote monitors through calls and follow-ups.
• Adhere to compliance guidelines and manage scheduling for remote monitoring.
• Track and maintain accurate records of patient interactions and data management.

Skills

Basic cardiology knowledge

Proficiency in electronic communication tools

Professionalism and courtesy

Experience in remote work

Education

High school diploma/GED

College or technical degree

Job description

A company is looking for a Patient Communication Specialist to support patients and cardiology clinic customers in a remote setting.

Key Responsibilities

• Assist patients with their implanted cardiac device remote monitors through calls and follow-ups
• Adhere to compliance guidelines and manage scheduling for remote monitoring
• Track and maintain accurate records of patient interactions and data management

Required Qualifications, Training, and Education

• High school diploma/GED required; college or technical degree preferred
• Basic cardiology knowledge required; experience in cardiology or cardiac devices preferred
• Proficiency in electronic communication tools and database systems
• Experience working effectively in a remote environment preferred
• Demonstrated professionalism and courtesy with customers