Patient Collections Representative

APDerm; Acton (MA); Remote; USD 10,000 - 60,000; Full time

Job summary

A healthcare provider in Acton, MA, is seeking a Patient Collections Representative to join their Billing Team. This mainly remote position requires strong communication and organization skills. The ideal candidate will have at least a GED and ideally a Bachelor's degree in a related field. Salary ranges from $20.55 to $27.89 based on experience, with excellent benefits including medical, dental, and a 401k plan.

Benefits

Medical plans

Dental plan

Healthcare Savings Account (HSA)

401k plan with generous match

Employee Assistance Plan

Short-term disability

Life insurance through AFLAC

Responsibilities

• Answer incoming patient phone calls.
• Process patient credit card payments and checks.
• Support APDerm's mission and culture.
• Make outgoing calls to collect outstanding balances.
• Send collection letters as needed.

Skills

Administrative Proficiency

Excellent communication skills

Strong organization skills

Attention to detail

Excellent follow-up skills

Team player

Education

GED / High School Equivalent

Bachelor's degree in Finance, Healthcare Administration, Business

Tools

MS Word

Excel

PowerPoint

Web-based applications

HRIS systems

Job description

Job Description

Job information Patient Collections Representative from the Company APDerm, this latest Patient Collections Representative job vacancy is located in the city Acton, MA located in the country United States. This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree. Job Vacancies in this Accounting field have been opened and published up to the specified time.

Job Responsibility

Overview: We are looking for an organized, patient-centered individual to join our Billing Team as a Patient Collections Representative. This is a mainly remote position with occasional travel to our Acton office. All applicants must live in MA, RI, CT, NH or NY.

Primary Responsibilities

• Answer incoming patient phone calls
• Process patient credit card payments and patient checks
• Maintains an ONETeam mindset using the foundation of our core values, the 3Ps: Positivity, Productivity, and Professionalism.
• Support APDerm's mission and culture of high-quality standards by carrying out applicable policies, procedures and established industry standards, laws and regulations. Examples include adhering to privacy and data protection practices, ensuring a safe workplace, and reporting observed or suspected behavior and actions that do not meet APDerm standards.
• Complete all assigned required training by the deadline including, but not limited the Code of Conduct, Privacy & Data Security, and OSHA.

Secondary Responsibilities

• Make outgoing phone calls to patients to collect outstanding balances
• Send collection letters as needed

Qualifications

Required - GED / High School Equivalent

Preferred - Bachelor's degree in Finance, Healthcare Administration, Business or related field

• Complete Administrative Proficiency (MS Word, Excel, Powerpoint, Web-based applications, email, HRIS systems)
• Excellent communication skills, written and oral.
• Strong organization skills.
• Well-organized with attention to detail.
• Excellent follow-up skills.
• Ability to manage multiple tasks simultaneously.
• Ability to work as a team player.

At Adult & Pediatric Dermatology, PC, we are dedicated to creating a caring, professional, patient-centered experience for state-of-the-art medical, surgical and aesthetic dermatology and dermatopathology. By treating every patient as an individual, we seek to customize a plan of care to match each patient's needs and priorities. We strive to deliver exceptional dermatologic care by making comprehensive dermatology services available and accessible to our patients within their communities. We support our primary care healthcare providers with easy access and rapid communication. We empower our patients with information to participate in the goal of achieving healthy skin. Our highly-trained providers and staff work as a team to provide excellent, coordinated, cost-effective dermatology care.

Our team members enjoy a world-class benefits plan with a broad range of options including:

• Medical plans
• Dental plan
• Healthcare Savings Account (HSA)
• 401k plan with generous match
• Employee Assistance Plan
• Additional benefit options such as short-term disability, accident, cancer indemnity and life insurance through AFLAC

Salary: $20.55-27.89, based on experience

Keywords : Acton jobs

Closed Date : 2025-11-07