Patient-Centric Medical Assistant — Clinic Support & Care

University Hospitals; Ohio; Hybrid; USD 30,000 - 42,000; Full time

Job summary

University Hospitals Pain Management in Kentucky seeks a Medical Assistant to provide clinical and administrative support in an outpatient setting. The role includes rooming patients, taking vital signs, documenting in the EMR, assisting with procedures, and helping providers maintain efficient patient flow.

You will promote patient-centered care, support front desk functions such as scheduling and collecting payor information, and ensure PHI is protected according to UH policies.

Responsibilities

• Facilitates unit operations by managing patient flow.
• Responsible for all front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation.
• Performs patient centered care delegated by Provider
• Provides a safe environment for patients
• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.

Job description

A Brief Overview

The Medical Assistant provides clinical and administrative support in an outpatient setting. This role includes but not limited to rooming patients, obtaining vital signs, documenting in the electronic medical record, assisting with procedures, supporting providers, and promoting efficient patient flow while delivering patient-centered care.

What You Will Do

• Facilitates unit operations by managing patient flow.
• Responsible for all front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation.
• Performs patient centered care delegated by Provider
• Provides a safe environment for patients

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.