Patient-Centric Environmental Services Technician

Nicklaus Children's Health System; Miami (FL); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Nicklaus Children's Health System is seeking a dedicated Environmental Services staff member to maintain clean, safe patient areas and support a welcoming environment for patients, families, visitors, and staff.

You will perform routine cleaning, restroom sanitization, linen handling, and special cleaning procedures while ensuring prompt response to alarms and communications. This role emphasizes exceptional service in a pediatric hospital setting.

Qualifications

• High school education or equivalent preferred.
• Prior customer service experience preferred.
• Able to comprehend verbal and written instructions in English.
• Able to communicate to request supplies and write identifying information.
• Housekeeping and/or maintenance experience preferred.
• Floor care experience preferred.
• Able to relate cooperatively and constructively with clients and co-workers.
• Ability to follow simple instructions to accomplish repetitive tasks.
• Excellent customer service skills.

Responsibilities

• Cleans/maintains assigned work area by gathering materials, refilling carts, removing trash, disposing red bags, disinfecting bathrooms and dusting.
• Cleans/disinfects emergency spills and debris immediately.
• Ensures equipment is in good working order.
• Removes and properly disposes of trash and soiled linen.
• Replenishes supplies and linen.
• Reports safety hazards and defects immediately.
• Provides excellent customer service to all patients, visitors, and internal customers.
• Goes on rounds to greet patients and families in a courteous manner.
• Performs special cleaning procedures such as terminal cleanings when needed.
• Responds to verbal speech, alarm signals, radio, and telephone communications within appropriate time frame.

Skills

Customer service

English comprehension

Communication for supplies

Housekeeping experience

Floor care

Teamwork

Instruction following

Customer service excellence

Education

High school education

Job description

Nicklaus Children's Health System is seeking a dedicated Environmental Services staff member to maintain clean, safe patient areas and support a welcoming environment for patients, families, visitors, and staff.

You will perform routine cleaning, restroom sanitization, linen handling, and special cleaning procedures while ensuring prompt response to alarms and communications. This role emphasizes exceptional service in a pediatric hospital setting.