Patient Center Supervisor — Recovery-Focused Lead

Averhealth; Pittsfield (MA); On-site; USD 48,712,000 - 65,904,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short- and Long-Term Disability

Life insurance with employer contrib.

401(k) with employer match

Uniform reimbursement

Earned wages access

Referral bonuses

Shift coverage bonuses

3 weeks paid time off

Job summary

Averhealth in Pittsfield, MA is seeking a dedicated Male Patient Center Supervisor to oversee daily operations, supervise staff, and ensure a respectful, compliant patient experience in a fast-paced testing center.

The role requires overseeing urine collections, maintaining records, and coordinating with external programs. The position offers full-time hours, competitive benefits, and opportunities for career advancement within Averhealth.

Qualifications

• High school diploma or GED required.
• Supervisory or team-lead experience required.
• Strong communication and organization skills.
• Problem-solving abilities essential.
• Confidentiality and procedural discipline required.
• Able to stand for extended periods and handle specimens.

Responsibilities

• Manage day-to-day operations to ensure a safe, respectful patient experience.
• Lead, coach, schedule, and support testing center staff.
• Conduct observed urine collections with male patients.
• Maintain policy compliance and chain-of-custody standards.
• Ensure accurate documentation and timely reporting.

Skills

Communication

Organization

Problem-solving

Supervisory experience

Confidentiality

Staff coaching

Education

High school diploma or GED

Job description

Averhealth in Pittsfield, MA is seeking a dedicated Male Patient Center Supervisor to oversee daily operations, supervise staff, and ensure a respectful, compliant patient experience in a fast-paced testing center.

The role requires overseeing urine collections, maintaining records, and coordinating with external programs. The position offers full-time hours, competitive benefits, and opportunities for career advancement within Averhealth.