Female Patient Center Supervisor (Full Time)

Averhealth; Nashville (TN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Uniform reimbursement

Earned wages access

Referral bonuses

Shift coverage bonuses

Paid time off

Job summary

Averhealth in Nashville, TN is seeking a Female Patient Center Supervisor. You will lead daily operations, supervise staff, and ensure respectful, compliant urine collection and documentation processes in a clinic setting.

The role emphasizes hands-on leadership, patient engagement, and maintaining a professional, recovery-focused environment while meeting probation or treatment requirements.

Qualifications

• High school diploma or GED; additional education preferred.
• Supervisory or team-lead experience (required)
• Strong communication, organization, and problem-solving abilities
• Ability to uphold confidentiality, follow detailed procedures, and maintain professionalism
• Comfortable working with biological specimens and standing for extended periods
• Must have reliable transportation and valid drivers license

Responsibilities

• Manage day-to-day operations to ensure a safe, respectful, and efficient patient experience
• Lead, coach, schedule, and support testing center staff
• Conduct observed urine collections with female patients who are complying with probation, completing drug treatment programs, or meeting bond requirements
• Maintain full compliance with Averhealth policies, chain‑of‑custody protocols, and regulatory standards
• Ensure accurate documentation, quality control, and timely reporting
• Address patient concerns professionally and promote a recovery‑focused environment

Skills

Supervisory experience

Communication

Organization

Problem-solving

Confidentiality

Education

High school diploma or GED

Job description

Female Patient Center Supervisor (Full-Time)

Location: Nashville TN
Pay: $21.00 per hour

About Averhealth

At Averhealth , our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If youre passionate about helping others and want to start a meaningful career, wed love to have you on our team.

Position Summary

The Female Patient Center Supervisor plays a vital role in supporting individuals on their path to recovery. Youll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. The Patient Center Supervisor leads daily operations at our Averhealth patient care centers, ensuring a professional, compassionate, and compliant testing experience. This role provides hands‑on leadership to staff, supports patient engagement, and safeguards the integrity of all testing processes.

Key Responsibilities

• Manage day-to-day operations to ensure a safe, respectful, and efficient patient experience
• Lead, coach, schedule, and support testing center staff
• Conduct observed urine collections with female patients who are complying with probation, completing drug treatment programs, or meeting bond requirements
• Maintain full compliance with Averhealth policies, chain‑of‑custody protocols, and regulatory standards
• Ensure accurate documentation, quality control, and timely reporting
• Address patient concerns professionally and promote a recovery‑focused environment

Schedule

• Full‑time: Typically between 35-40 hours per week
• Must have flexibility for varying shifts due to random testing needs
• Primary hours: Monday to Friday from 8:00am to 7:00pm, inducing weekends & holidays from 10:00am to 2:00pm (varied shifts)
• Schedules are provided approximately one week/one month in advance

What We Offer Full-Time Employees

• Medical, Dental, and Vision insurance
• Short- and Long-Term Disability
• Life insurance with employer contribution
• 401(k) with employer match
• Annual uniform reimbursement (scrubs)
• Instant access to earned wages — no waiting for payday
• Referral bonuses
• Shift coverage bonuses ($50 per covered shift with less than 48-hour notice)
• 3 weeks of paid time off in your first year
• Supportive team culture and career growth opportunities — many of our leaders started in this role

Qualifications

• High school diploma or GED; additional education preferred
• Supervisory or team‑lead experience (required)
• Strong communication, organization, and problem‑solving abilities
• Ability to uphold confidentiality, follow detailed procedures, and maintain professionalism
• Comfortable working with biological specimens and standing for extended periods
• Must have reliable transportation and valid drivers license

Equal Opportunity Employer

Averhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background.