Patient Care Technician - Telehealth Support

Jefferson Health Plans; Pennsylvania; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medicine/Health insurance

Tuition assistance

Retirement plans

Job summary

Jefferson Health Plans seeks a Patient Care Technician (PCT) to provide direct and indirect patient care under the licensed clinical team at Albert Einstein Medical Center, East Norriton, PA. This role supports telehealth encounters and collaborates with multiple clinical departments.

Responsibilities include patient rounds, safety, supplies management, and assisting with virtual exams via Epic/Vidyo as needed. LVHN affiliation details apply to the context.

Qualifications

• High School Diploma or GED.
• Knowledge of medical terminology and patient care needs within an interprofessional team.
• Ability to complete delegated tasks within scope of role.
• Knowledge of personal care and hygiene for quality of life.
• Knowledge of healthcare risks and mitigation strategies.
• Strong communication concepts, tools and techniques.
• BLS - Basic Life Support (AHA) upon hire.

Responsibilities

• Communicates with the interprofessional team, patient, family and designated care partners.
• Performs direct and indirect patient care activities under supervision.
• Promotes and maintains a safe patient care environment.
• Assists in maintaining supplies and equipment for efficient unit operations.
• Conducts patient rounds, anticipates needs, and responds to call lights promptly.
• May serve as a virtual safety associate as needed.
• May facilitate clinical exams under distant provider guidance using peripheral devices and telehealth platforms (Epic, Vidyo).

Skills

Medical terminology

Interprofessional team collaboration

Effective communication

Health and safety awareness

Adaptability

Education

High School Diploma/GED

Tools

Epic

Vidyo

Job description

Jefferson Health Plans seeks a Patient Care Technician (PCT) to provide direct and indirect patient care under the licensed clinical team at Albert Einstein Medical Center, East Norriton, PA. This role supports telehealth encounters and collaborates with multiple clinical departments.

Responsibilities include patient rounds, safety, supplies management, and assisting with virtual exams via Epic/Vidyo as needed. LVHN affiliation details apply to the context.