Patient Care Technician, Resource Team, Days

nshs; Arlington Heights (IL); On-site; USD 26,000 - 38,000; Full time

Job summary

Northwest Community Hospital is seeking a Patient Care Technician for the Resource Team to assist with patient care duties across units. You will support nursing staff in ADLs, vital signs, and patient comfort under RN/LPN supervision.

The role requires flexible hours, per diem day shifts (7am–3:30pm), and will involve floating to multiple medical units. CNA training and BLS certification are preferred/required by policy.

Qualifications

• Eligible to work in the US.
• Current BLS certification required by policy.

Responsibilities

• Interact with patients and visitors, respond to call lights, and provide hourly rounding.
• Assist in ambulation, safe patient handling, transfers, and repositioning with RN/LPN oversight.
• Provide basic nursing care: ADLs, bathing, grooming, feeding, and comfort.
• Support admissions, discharges, and transfers and transport patients as needed.
• Document activities and maintain safety, cleanliness and room readiness.

Skills

Interpersonal skills

Teamwork

Prioritization

Education

CNA training preferred

Nursing clinical rotation preferred

Job description

Hourly Pay Range

$18.84 - $27.32 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights

Position: Patient Care Technician, Resource Team

Location: Northwest Community Hospital

Per Diem: Day shift (7am to 3:30 pm)

Hours: 48 hours in a 6-week period; 2 weekend shifts require in a 6 week period; 1 Summer and 1 winter Holiday

Floating - Required throughout all medical units

Job Summary

The Patient Care Tech, under the direction of a Registered Nurse (RN) or Licensed Practicing Nurse (LPN) and, according to established procedures, performs patient care tasks and patient care procedures necessary to provide for the care, comfort and safety of patients. Demonstrates the knowledge and skills necessary to provide care appropriate to the age(s) of the patients served on the assigned unit. It is the obligation of each employee to abide by and promote the mission, vision and values of Endeavor Health to ensure that excellent services are delivered with compassion.

Responsibilities and Essential Functions

• Patient & Visitor Interactions /Customer Service/Hourly Rounding : In this role, the PCT will interact with patients and visitors, answering patient call lights, answering phones, assisting visitors within the facility. Performs purposeful hourly rounding on all assigned patients.
• Patient Safe Handling/Ambulation/Repositioning : In this role, the PCT will learn patient safe handling skills to allow the PCT to assist in the ambulation of patents and to be able to assist the nursing staff in the transferring, lifting and /or repositioning of patient utilizing Safe Patient Handling equipment.
• Basic Nursing Care- ADLs: In this role, the PCT will provide basic care by assisting patients with personal care needs including bathing, grooming, oral care, eating, feeding, use of bedpan or urinal, positioning, answering and responding to patient call lights, bed making, etc. under the supervision of a RN/LPN. Follows policies and procedures related to patient and staff safety.
• Admission/Discharge/Transfers : In this role, the PCT will assist with room set up, welcoming of new patients/ room orientation, discharging and/or transfer of patients. Provides patient/family orientation to room and hospital according to hospital practice. Transports/escorts patient to area of destination ensuring safety; regularly updates patients.
• Procedures and Treatments : In this role, the PCT will accurately complete and document patient care activities including: ADL, vital signs, weights, (actual weight on admission or as ordered), intake & output, and calorie counts according to policy and procedure. Effectively explain and perform procedures (e.g., urinary catheter removal, ECGs, wound care and dressing changes under the direction of the nurse). Notifies appropriate personnel of response and questions. Collects non-sterile specimens such as routine urinalysis and stool specimens. Accurately performs point of care patient blood sugar testing under the direction of the nurse. Promotes and maintains skin integrity by reporting patient problems as they occur, to the appropriate team member.
• Care Companion/Sitter/Observer : In this role, the PCT may be asked by the RN or LPN to remain with a patient as a means to keep the patient safe.
• Department Specific Tasks : In this role, the PCT will support the nursing team by indirect patient care activities such as restocking equipment/linens, cleaning equipment etc. Performs unit support duties including answering and relaying telephone calls, filing and maintaining records, retrieving and delivering supplies, specimens, instruments, test results and so forth. These indirect patient care activities are identified in each nursing department.

Minimum Requirements

Minimum Education Requirements

Education Level

Eligible to work in the US

Completion of an accredited certified nursing assistant (CNA) training course preferred

Completion of at least one nursing clinical rotation in medical or surgical nursing preferred

Minimum Licensure Requirements

Licenses/Certifications

Current BLS certification for the Healthcare Provider issued by either American Heart Association- Required

Minimum Work Experience

Experience Details

No experience required

Knowledge, Skills and Abilities (KSAs)

Excellent interpersonal skills including teamwork, ability to prioritize, ability to receive and follow through on directions.

Demonstrates concern for and commitment to the welfare of our patient and families.

Required to attend an in-depth orientation regarding patient care skill tasks. Each employee is trained and is expected to observe all fire and safety procedures and patient experience standards

Working Conditions

The worki