Patient Care Technician (PCT) - Mother/Baby

Emerson Hospital; Concord (MA); On-site; USD 26,174 - 34,440; Full time

Job summary

Emerson Hospital in Concord, MA invites applications for a Patient Care Technician (PCT) in the Mother/Baby unit. The role supports obstetrics, postpartum, neonatal, and women's health patients under licensed nursing supervision.

Hours align with a 7am-7:30pm schedule, with day/evening shifts. A CNA/PCT background and BLS are preferred to help deliver compassionate, quality patient care in a busy hospital setting.

Qualifications

• High School Diploma or GED is required.
• CNA or PCT experience preferred.
• BLS Certification for Healthcare Providers is preferred or required per facility policy.

Responsibilities

• Taking and documenting vital signs accurately.
• Assisting patients with basic care needs and comfort measures.
• Supporting nurses with routine patient care tasks.
• Monitoring patient needs and communicating observations to Registered Nurses.
• Maintaining a safe, clean, and supportive patient care environment.
• Providing compassionate customer service to patients and families.
• Supporting care for antenatal, postpartum, neonatal, and gynecologic patients.

Skills

Vital signs

Patient care

Communication

HIPAA compliance

English fluency

Education

High School Diploma

Job description

Patient Care Technician (PCT) - Mother/Baby

Schedule: Full Time

Pay Range: $19.00 - $25.00 / Hourly

Shift: Day/Eve shift

Hours: 7am-7:30pm

About this role

Join our team and make a meaningful difference supporting patients and families during one of life's most important moments. We are seeking a compassionate Patient Care Technician (PCT) to assist with patient care in our Obstetrics, Postpartum, Neonatal, and Women's Health units.

Reporting to the Director of Obstetrical Nursing, the Patient Care Technician works under the direction and supervision of licensed nursing personnel to support the care of antenatal, neonate, postpartum, and GYN patients. Care is delivered in accordance with the standards established by the Nursing Services Department, as well as all hospital policies and regulatory guidelines.

This role is ideal for individuals interested in building experience in maternal health, labor and delivery, postpartum care, neonatal care, or hospital patient care.

What You'll Do

• Taking and documenting vital signs accurately
• Assisting patients with basic care needs and comfort measures
• Supporting nurses with routine patient care tasks
• Monitoring patient needs and communicating observations to Registered Nurses
• Helping maintain a safe, clean, and supportive patient care environment
• Providing compassionate customer service to patients and families
• Supporting care for antenatal, postpartum, neonatal, and gynecological patients

Your role helps ensure patients and families receive attentive, supportive care during their hospital stay.

Minimum Qualifications

Education

• High School Diploma or GED required

Experience

• Previous experience as a Certified Nursing Assistant (CNA) or Patient Care Technician (PCT) preferred

Licensure & Certification

• Certified Nursing Assistant (CNA) preferred
• BLS Certification - Healthcare Provider required

Skills & Competencies

• Ability to accurately take and record vital signs
• Strong communication and interpersonal skills
• Excellent patient service and bedside manner
• Ability to work effectively in a fast-paced hospital environment
• Basic computer and electronic documentation skills
• Ability to read, write, and communicate effectively in English
• Ability to maintain confidential patient information in accordance with HIPAA regulations

Why Join Our Women's Health Team

Working in Obstetrics and Women's Health allows you to support patients and families during life-changing moments. As a Patient Care Technician, you'll gain valuable experience while working alongside skilled nurses, physicians, and maternal health professionals dedicated to safe, compassionate patient care.