Patient Care Technician

Emerson Hospital; Concord (MA); On-site; USD 42,000 - 63,000; Full time

Job summary

Emerson Hospital is seeking a Patient Care Technician (PCT) / CNA to support nurses and deliver compassionate patient care. You will assist with essential tasks, take vital signs, document in EMR, and help patients with daily activities in a fast-paced hospital setting.

This role suits individuals pursuing nursing or clinical support careers and emphasizes patient safety and teamwork with licensed staff.

Qualifications

• High School Diploma or GED required.
• Completion of a Certified Nursing Assistant (CNA) Training Program strongly preferred.
• Minimum one year of acute care experience or medical surgical clinical experience preferred.

Responsibilities

• Support nurses with basic patient care needs and comfort measures.
• Take and document vital signs accurately.
• Assist with activities of daily living (ADLs) as directed by nursing staff.
• Monitor patients and communicate observations to Registered Nurses.
• Maintain a clean, safe, and organized patient care environment.
• Provide compassionate customer service to patients and families.
• Document patient information using electronic medical record systems.

Skills

Vital signs

ADLs assistance

Patient observation

Communication

HIPAA compliance

Customer service

Basic computer skills

Education

HS Diploma or GED

CNA training program preferred

Tools

Electronic Medical Records (EMR)

Job description

Patient Care Technician (PCT) / CNA – Hospital Patient Care

Are you passionate about helping others and looking to grow your career in hospital patient care? Join our team as a Patient Care Technician (PCT) and play an important role in supporting nurses while delivering compassionate care to patients.

In this role, you will work under the direction and supervision of licensed nursing personnel to assist with essential patient care responsibilities. Care is delivered in accordance with the standards and philosophy of the Nursing Services Department, as well as all hospital policies and regulatory guidelines.

This position is ideal for individuals pursuing careers in nursing, healthcare, patient care, or clinical support roles.

What You’ll Do

• Supporting nurses with basic patient care needs and comfort measures
• Taking and documenting vital signs accurately
• Assisting with activities of daily living (ADLs) as directed by nursing staff
• Monitoring patients and communicating observations to Registered Nurses
• Maintaining a clean, safe, and organized patient care environment
• Providing compassionate customer service to patients and families
• Documenting patient information using electronic medical record systems

Your role helps ensure patients receive attentive, safe, and supportive care.

Minimum Qualifications

Education

• High School Diploma or GED required
• Completion of a Certified Nursing Assistant (CNA) Training Program strongly preferred

Experience

• Minimum one year of acute care experience or medical surgical clinical experience preferred

Licensure & Certification

Successful candidates will demonstrate:

• Ability to accurately take and record vital signs
• Strong communication and interpersonal skills
• Excellent customer service and patient care skills
• Ability to work effectively in a fast-paced hospital environment
• Basic computer and electronic documentation skills
• Ability to read, write, and communicate effectively in English
• Ability to maintain confidential patient information (HIPAA compliance)

Why Join Our Team

Working as a Patient Care Technician / CNA provides valuable clinical experience while making a real difference in patients’ lives. You’ll work alongside experienced nurses, physicians, and healthcare professionals in a collaborative environment focused on quality care and patient safety.

If you’re looking to build your career in healthcare, nursing, or hospital patient care, we encourage you to apply.