Patient Care Technician (PCT) - Med Surg Unit - West Hospital

Mercy Home Health; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

403(b) retirement plan

Medical, dental, vision insurance

Paid time off

Tuition assistance

Job summary

Mercy Health is seeking a Patient Care Technician (PCT) for the Med Surg Unit at West Hospital. The role supports registered nurses by assisting with basic patient care, monitoring vital signs, and maintaining patient comfort and safety.

The position emphasizes strong communication, teamwork and compassionate patient interactions in a busy hospital environment. Training in EPIC EHR is preferred, with benefits and growth opportunities available.

Qualifications

• Strong communication and interpersonal abilities to interact with patients, families and staff.
• Ability to adapt quickly in a fast-paced hospital setting.
• Proactive approach to patient care and safety.

Responsibilities

• Provides basic patient care and comfort, monitors vital signs, and assists with daily activities.
• Acts as liaison between patient and nurse to report changes and concerns.
• Delivers high-level customer service to patients, families, visitors and staff.
• Documents patient care accurately and promptly.
• Participates in hand-offs and reports essential information on admission and discharge.
• Performs delegated tasks once competency is validated.
• Assists with mobility using safe transfer techniques.
• Encourages patient independence and tailors care to individual needs.

Skills

Communication skills

Interpersonal skills

Problem-solving

Proactive in changing environment

Tools

EPIC EHR

Job description

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Patient Care Technician (PCT) - Med Surg Unit - West Hospital

Job Summary

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. As part of our team, the Patient Care Tech (PCT) is responsible for sanitizing and cleaning patients' rooms, monitoring patients' health and vital signs as well as assisting patients with basic needs like feeding and grooming.

Essential Job Functions

• Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.
• Acts as liaison between patient and nurse to report changes and/or concerns.
• Provides high-level customer service to all patients, patient's family, visitors, and employees.
• Provides accurate, precise, timely documentation when applicable for patient care.
• Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
• Performs delegated tasks once competency has been validated.
• Mobilizes patients using therapeutic transfer techniques which foster independence and safety.
• Fosters independence by encouraging patients to complete tasks as independently as possible.
• Individualizes care based on patient's interests and hobbies.

Education

• None

Licensure/Certification

• BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)
• Must have completed one of the following: (required)Successful completion of nursing aide training program OR Successful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation OR 1 year of relevant experience in a clinical setting

Experience

• Recent experience in acute care, physician's office, home health/hospice, or long-term care facility, with a preference for the setting in which they are applying (preferred, not required)

Skills & Abilities

• Possesses problem-solving skills with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner
• Ability to be proactive in a rapidly changing environment

Training

EPIC Electronic Health Record (EHR) training (preferred)

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are affirmative action and equal opportunity employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]