Patient Care Technician (PCT) - Med Surg - Clermont Hospital

Bon Secours Mercy Health; Batavia Township (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

403(b) with employer contributions

Medical, dental, vision coverage

Paid time off

Job summary

Bon Secours Mercy Health’s Clermont Hospital is seeking a Patient Care Technician (PCT) to provide basic health care and support under the guidance of registered nurses or other healthcare professionals. The role includes sanitizing rooms, monitoring vital signs, and assisting with feeding and grooming to support patient well-being.

The PCT will act as a liaison between patients and nurses, deliver high-quality service to patients and families, and document care accurately.

Qualifications

• Recent experience in acute care, physician's office, home health/hospice, or long-term care facility.
• BLS Basic Life Support preferred; must obtain prior to direct patient care.
• Nursing aide training program completion or equivalent certification required/preferred.

Responsibilities

• Provides basic patient care including comfort, vital signs, personal care, and mobility assistance.
• Acts as liaison between patient and nurse to report changes and concerns.
• Delivers high-level customer service to patients, families, visitors, and staff.
• Documents patient care accurately and timely.
• Participates in hand-off/report of pertinent information on arrival and departure.
• Performs delegated tasks once competency is validated.
• Mobilizes patients using safe transfer techniques and promotes independence.

Skills

Problem-solving skills

Communication skills

Interpersonal skills

Tools

EPIC EHR

Job description

About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Patient Care Technician (PCT) - Med Surg - Clermont Hospital

Job Summary A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. As part of our team, the Patient Care Tech (PCT) is responsible for sanitizing and cleaning patients’ rooms, monitoring patients’ health and vital signs as well as assisting patients with basic needs like feeding and grooming.

Essential Job Functions

• Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.
• Acts as liaison between patient and nurse to report changes and/or concerns.
• Provides high-level customer service to all patients, patient's family, visitors, and employees.
• Provides accurate, precise, timely documentation when applicable for patient care.
• Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
• Performs delegated tasks once competency has been validated.
• Mobilizes patients using therapeutic transfer techniques which foster independence and safety.
• Fosters independence by encouraging patients to complete tasks as independently as possible.
• Individualizes care based on patient's interests and hobbies.

Education

• None

Licensure/Certification

• BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)
• Must have completed one of the following: (required) Successful completion of nursing aide training program OR Successful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation OR 1 year of relevant experience in a clinical setting

Experience

• Recent experience in acute care, physician's office, home health/hospice, or long-term care facility, with a preference for the setting in which they are applying (preferred, not required)

Skills & Abilities

• Possesses problem-solving skills with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner
• Ability to be proactive in a rapidly changing environment

Training

EPIC Electronic Health Record (EHR) training (preferred)

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirative Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]