Patient Care Technician, Observation Unit, 36 Hours (Days / Every Other Weekend)

BMC Software; Boston (MA); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Tuition reimbursement programs

Medical, dental, and vision insurance

Career advancement opportunities

Access to Pathways leadership program

Job summary

Boston Medical Center is hiring a Patient Care Technician for the MedSurg/Observation Unit. The role supports RNs and delivers direct clinical and support services under supervision, focusing on patient-centered care and teamwork.

The unit offers a fast-paced environment, with a 36-hour schedule (days, every other weekend) and opportunities for training, development, and growth. Competitive pay and comprehensive benefits are provided.

Qualifications

• High school diploma or GED required.
• BLS certification with CPR current or obtained within 30 days of employment.
• Ability to pass clinical competency testing.
• Fluency in another language is a plus.
• One year of PCT experience or nursing program with rotations preferred.

Responsibilities

• Perform delegated patient care interventions for MedSurg patients and families.
• Obtain vital signs, assist with hygiene, feeding, dressing wounds, and emotional support.
• Maintain a clean, safe environment and manage inventory.
• Contribute to efficient operation and quality patient outcomes.

Skills

Compassionate patient care

Team collaboration

Effective communication

Education

High school diploma or GED

BLS/CPR certification

Tools

Basic computer skills

Job description

At Boston Medical Center (BMC), our care teams are changing the face of healthcare. At every level and on every unit, the BMC nursing team is advancing professional practice and delivering evidence-based care to our patients, families, and community. Join our Magnet® recognized organization as a Patient Care Technician and help us continue to carry out our mission of delivering exceptional and equitable care to all, so you can deliver the type of care you know your patients deserve.

As one of the top places to work in health care, we know that providing exceptional care for patients begins with caring for our staff. That’s why you’ll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth. There’s never been a better or more exciting time to become a BMC Patient Care Technician.

Position: Patient Care Technician

Location: Observation Unit

Schedule: 36 Hours (Days / Every Other Weekend)

ABOUT THE Medical Surgical/Observation DEPARTMENT AT BOSTON MEDICAL CENTER

The Observation Unit is comprised of 28 bays, which is adjacent to the PACU. This unit provides protocol driven care to a specific population of patients whose length of stay is typically 24 hours or less. The unit often turns over the entire census each day, resulting in a fast paced high-volume environment. Patient types can include (but are not limited to) abdominal pain, R/O MI, acute wound care, and acute respiratory issues. The unit is run by the Hospitalists and Family Medicine and Documentation is tailored to this specific population.

POSITION SUMMARY:

As a Patient Care Technician in MedSurg, you will be a key member of the healthcare team at BMC. Under the direction and supervision of the registered nurse (RN) and in accordance with hospital policies, procedures, protocols, and standards of practice, our Patient Care Technicians provide direct clinical and support services. Using our patient-centered care model and uplifted by a supportive nursing organization, you will participate in the delivery of care to our patients and their families. You will also work cooperatively with all healthcare team members to provide a variety of support services to meet patient, family, and staff needs.

JOB RESPONSIBILITIES:

• Perform a variety of appropriately delegated patient care interventions for patients in the MedSurg department and their families.
• Clinical services could include, but are not limited to: obtaining vital signs, bathing and feeding, dressing wounds, assisting with hygiene, cleaning rooms and linens, and emotional support.
• Perform a variety of environmental and inventory activities to ensure a safe, clean, and appropriately equipped environment for patients, visitors, and staff in the MedSurg department.
• Contribute to the efficient operation of the MedSurg department ensuring quality patient/family clinical outcomes.

JOB REQUIREMENTS:

• A high school diploma or GED certificate
• Certification in basic life support (BLS), including CPR certification (must be current or obtained within 30 days of employment)
• Ability to pass clinical competency testing
• Physical ability to meet job responsibilities
• Basic math and computer proficiency
• One of the following:
  • One year of previous experience as a Patient Care Technician in an acute hospital setting
  • Currently enrolled in a nursing program and have completed two cycles of clinical rotation
  • Completed an approved Patient Care Technician training
  • Completed an approved certified medical assistant training
  • One year of previous experience as an EMT or field medic (considered for adult ED positions only)
• Fluency in another language a plus
• Previous medical/surgical experience preferred

JOB BENEFITS:

• Competitive pay
• Tuition reimbursement programs
• Highly subsidized medical, dental, and vision insurance options
• High provider-to-patient ratios that often exceed state standards for quality and safety
• Supportive work environment with a focus on training, development, and growth
• Access to Pathways, a leadership acceleration program increasing inclusion and diversityat the leadership level across Boston Medical Center Health System

Boston Medical Center is an Equal Opportunity/Affirmative Action Employer.

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Compensation Range:

$23.54- $27.58

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans