Patient Care Technician- Observation

100 Baystate Medical Center; United States; On-site; USD 23,000 - 36,000; Part time

Benefits offered by this job

Competitive Pay & Benefits

Tuition & Training

Career Growth

Regional Opportunities

Retirement

Paid Time Off

Job summary

Baystate Health in Springfield, MA is seeking a Patient Care Technician to join the Observation Department at Baystate Medical Center. This part-time night-shift role supports daily patient care alongside physicians, nurses, and the broader care team.

You will monitor vital signs, assist with procedures, support patient comfort, and help ensure safety and timely escalation of concerns. The position offers 24 hours per week with 12-hour night shifts and rotating weekends.

Qualifications

• GED or HiSET diploma required.
• BLS certification and CNA certification preferred.

Responsibilities

• Patient Care & Monitoring: Provides safe, age-appropriate care; obtains and documents vital signs, measurements, intake/output, and changes in patient condition; reports concerns to the clinical team.
• Clinical Procedures & Testing: Assists with dressing changes, specimen collection, EKGs, Point-of-Care testing, and other unit-specific tasks.
• Treatment & Provider Support: Supports nurses and providers with examinations and other delegated activities; monitors patients and reports changes.
• Communication & Teamwork: Communicates effectively with patients, families, and the healthcare team; supports diverse patient needs.
• Patient Safety & Emergency Response: Maintains safety, initiates emergency procedures, and provides one-to-one observation when required.

Education

GED or HiSET

Basic Life Support (BLS)

Certified Nurse Aide (CNA)

Job description

Patient Care Technician – Observation

Patient Care Technician in Springfield, MA

Baystate Health Careers Department: Observation Location: Baystate Medical Center, Springfield Massachusetts Job Type: Part-Time Shift: Night

Make an Impact with Baystate Health

Baystate Health is seeking a Patient Care Technician (PCT) to join our Observation Department team at Baystate Medical Center in Springfield, Massachusetts.

Our Observation Department team provides care to a diverse adult patient population, working closely with physicians, nurses, and interdisciplinary teams to deliver safe, compassionate, high-quality care.

Patient Care Technician Responsibilities

• Patient Care & Monitoring: Provides safe, age-appropriate care; obtains and documents vital signs, measurements, intake/output, and changes in patient condition; promptly reports concerns to the appropriate clinical team member.
• Clinical Procedures & Testing: Performs approved treatments and procedures, including dressing changes, specimen collection, EKGs, Point-of-Care testing, and other unit-specific clinical functions in accordance with Baystate Health policies.
• Treatment & Provider Support: Assists nurses and providers with examinations, treatments, procedures, elimination needs, and other delegated patient care activities; monitors patients and reports unexpected changes.
• Communication & Teamwork: Communicates respectfully and effectively with patients, families, and the healthcare team; recognizes culturally based needs and supports both clinical and non-clinical team activities.
• Patient Safety & Emergency Response: Maintains patient safety, initiates appropriate emergency procedures, provides one-to-one patient observation when required, and maintains required clinical competencies.

Schedule Details

Job Type: Part-Time, 24 hours per week Shift: Night, 7pm-7:30am Schedule: 12-hour shifts Weekend Requirement: Every other Friday and Saturday Night Holiday Requirements: Every other Holiday

Benefits That Support You At Baystate Health

• Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans.
• Tuition & Training: Tuition assistance, CEUs, and professional development opportunities.
• Career Growth: Clinical advancement, leadership development, and internal career opportunities.
• Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement: Retirement savings and employer match.
• Paid Time Off: Generous PTO for eligible employees.

About Baystate Health

Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includes Baystate Medical Center, Baystate Children’s Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice. Whether you provide direct patient care, clinical services, or operational support, your work at Baystate Health helps improve the health of the communities we serve.

Education and Certifications

• Education: GED or HiSET (Required)
• Certifications: Basic Life Support - American Heart Association, Certified Nurse Aide - Other

Other Compensation Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum $17.01 - $20.80 - $25.87

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

About Baystate Health

Baystate Health is a not-for-profit, integrated healthcare system with hospitals, physician practices, a health plan and more serving over 800,000 people throughout western New England. Baystate Health is the safety net provider in Western Massachusetts. With roots dating to the founding of Springfield Hospital in 1883, Baystate Health has been providing high-quality, compassionate and accessible care in the Pioneer Valley for more than 140 years and continues to be a pillar of its community - rooted here, serving here, and helping generations thrive here. With a focus on advancing health for all, Baystate is not only a keystone of the region, it is a national leader in health care.

Learn More

Learn more at BaystateHealth.Org The ever-growing health system includes six Massachusetts hospitals: Baystate Medical Center in Springfield Baystate Children’s Hospital (located at Baystate Medical Center) Baystate Franklin Medical Center in Greenfield Baystate Wing Hospital in Palmer Baystate Noble Hospital in Westfield Baystate Mercy Hospital in Springfield