Patient Care Technician, Medical/Surgical

Baystate Health; Springfield (MA); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay & Benefits

Tuition assistance

Career Growth

Regional opportunities across Baystate

Retirement plans with employer match

Generous PTO

Job summary

Baystate Health in Springfield, MA is seeking a Patient Care Technician (PCT) to join our Medical Surgical Department team at Baystate Medical Center. The role provides care to diverse adult patients and supports nurses and providers during examinations and procedures.

The position features 12-hour day shifts (7am-7:30pm), full-time 36 hours, with every other weekend and holiday. Candidates should have GED/HiSET and BLS; CNA certification is preferred.

Qualifications

• GED or HiSET is required.
• BLS certification (American Heart Association) is required.
• Certified Nurse Aide (CNA) certification is noted in the job description.

Responsibilities

• Provides safe, age-appropriate patient care and documents vital signs, intake/output, and changes in patient condition.
• Performs nursing-support procedures such as dressings, specimen collection, EKGs, and Point-of-Care testing as approved by Baystate Health policies.
• Assists nurses and providers with examinations, treatments, and patient care activities while monitoring patients for changes.
• Communicates effectively with patients, families, and the healthcare team, supporting interdisciplinary collaboration.
• Maintains patient safety and responds to emergencies according to policies and competencies.
• Schedules: 12-hour day shifts (7am-7:30pm); 36 hours per week; weekends and holidays every other.

Skills

Patient Care

Vital Signs

Documentation

Team Communication

Education

GED/HiSET

BLS Certification

CNA Certification

Job description

At Baystate Health we respect the privacy of our candidates and recruits. Please note that we will not contact candidates directly to ask for personal information over the phone, such as date of birth, social security number, or any other private financial information.

Patient Care Technician in Springfield, MA | Baystate Health Careers

Department:Springfield 6400

Location:Baystate Medical Center, Springfield Massachusetts

Job Type:Full Time

Shift: Day

Make an Impact with Baystate Health

Baystate Health is seeking a Patient Care Technician (PCT)to join ourMedical Surgical Department teamatBaystate Medical CenterinSpringfield, Massachusetts. Our Medical/Surgical Department team provides care to a diverse adult patient population, working closely with physicians, nurses, and interdisciplinary teams to deliver safe, compassionate, high-quality care.

• Patient Care & Monitoring: Provides safe, age-appropriate care; obtains and documents vital signs, measurements, intake/output, and changes in patient condition; promptly reports concerns to the appropriate clinical team member.
• Clinical Procedures & Testing: Performs approved treatments and procedures, including dressing changes, specimen collection, EKGs, Point-of-Care testing, and other unit-specific clinical functions in accordance with Baystate Health policies.
• Treatment & Provider Support: Assists nurses and providers with examinations, treatments, procedures, elimination needs, and other delegated patient care activities; monitors patients and reports unexpected changes.
• Communication & Teamwork: Communicates respectfully and effectively with patients, families, and the healthcare team; recognizes culturally based needs and supports both clinical and non-clinical team activities.
• Patient Safety & Emergency Response: Maintains patient safety, initiates appropriate emergency procedures, provides one-to-one patient observation when required, and maintains required clinical competencies.
• Job Type:Full time 36 hours
• Shift: Day, 7am-7:30pm
• Schedule:12-hour shifts
• Weekend Requirement:Every other Saturday and Sunday
• Holiday Requirements:Every other Holiday

Benefits That Support You

At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization.

Depending on eligibility, benefits may include:

• Competitive Pay & Benefits:Medical, dental, and vision coverage, including local Health New England plans.
• Tuition & Training:Tuitionassistance, CEUs, and professional development opportunities.
• Career Growth:Clinical advancement, leadership development, and internal career opportunities.
• Regional Opportunities:Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement:Retirement savings and employer match.
• Paid Time Off:Generous PTO for eligible employees.

About Baystate Health

Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includesBaystate Medical Center, Baystate Children's Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice.

Whether you provide direct patient care, clinical services, or operational support, your work at Baystate Health helps improve the health of the communities we serve.

Start Your Career at Baystate Health

You Belong at Baystate.

Education:

GED or HiSET (Required)

Certifications:

Basic Life Support – American Heart Association, Certified Nurse Aide – Other

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum – Midpoint – Maximum

$17.01 – $20.80 – $25.87

Equal Employment Opportunity Employer