Patient Care Technician - Full Time/First Shift/Urology

Roswell Park Comprehensive Cancer Center; Buffalo (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

Roswell Park Comprehensive Cancer Center is seeking a Patient Care Technician for the Ambulatory Services - Urology department. The role supports nurses and therapists, safely transports patients, and helps manage clinic flow to ensure high-quality care.

The position offers hands-on clinical exposure in a supportive setting, with opportunities for nursing career pathways and professional growth within a mission-driven organization.

Qualifications

• High School Diploma or GED with relevant healthcare/clinical experience as specified.
• Healthcare experience consistent with patient care support roles.
• Customer service experience is considered relevant in a clinical setting.

Responsibilities

• Assist nurses and therapists with direct and indirect patient care
• Safely transport patients throughout the organization
• Pick up and deliver x rays, supplies, scans, mail, and other materials
• Support smooth and efficient patient flow within the clinic
• Participate in quality assurance and quality improvement activities
• Help maintain a safe, organized, and patient centered care environment

Education

High School Diploma or High School Equivalency Diploma and 1 year of full-time direct patient experience

High School Diploma or High School Equivalency Diploma and 3 years of full-time experience in healthcare

High School Diploma or High School Equivalency Diploma and 3 years of full-time face-to-face customer service experience

Matriculation in a Nursing Program

Job description

Title:Patient Care Technician - Full Time/First Shift/UrologyJob Type:RegularCompany:Roswell Park Comprehensive Cancer CenterDepartment:Ambulatory Services - UrologyTime Type:Full timeWeekly Hours:40FTE:1Shift:First Shift (United States of America)Summary:The Patient Care Technician (PCT) is an essential part of the care team, working closely with nurses and therapists to support patients throughout their care journey. This role offers valuable clinical exposure and is ideal for individuals exploring or beginning a long term career in nursing or healthcare.What You’ll Do• Assist nurses and therapists with direct and indirect patient care• Safely transport patients throughout the organization• Pick up and deliver x rays, supplies, scans, mail, and other materials• Support smooth and efficient patient flow within the clinic• Participate in quality assurance and quality improvement activities• Help maintain a safe, organized, and patient centered care environmentCompensation• Starting hourly rate: $19.38Why This Role Is Right for You• Gain hands on clinical experience in a supportive healthcare setting• Build a strong foundation for nursing school or other healthcare careers• Learn alongside experienced nurses and multidisciplinary teams• Be part of a mission driven organization making a difference in patient care• Join a workplace that values learning, teamwork, and professional growthNo matter where you are in your career journey - Roswell Park offers a welcoming environment to learn, grow, and make a meaningful impact.Learn more about our nursing program:https://www.roswellpark.org/careers/nursingQualifications:Required Education and Experience1. High School Diploma or High School Equivalency Diploma and the equivalent of one (1) year of full-time direct patient experience; or2. High School Diploma or High School Equivalency Diploma and the equivalent of three (3) years of full-time experience in a healthcare setting; or3. High School Diploma or High School Equivalency Diploma and the equivalent of three (3) years of full-time face-to-face customer service experience; or4. Matriculation in a Nursing Program.NOTE:Required degrees must have been granted by an accredited college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.Preferred QualificationsThe ideal candidate will have previous direct patient care experience, preferably as a Patient Care Technician, along with experience working in an ambulatory clinic setting. Strong customer service skills, a patient-centered approach, and prior healthcare experience are highly desirable. The successful candidate will be compassionate, professional, and able to effectively communicate with patients, families, and members of the healthcare team while providing exceptional support and care.Equal Employment Opportunity StatementRoswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.Reasonable Accommodation RequestRPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email [e-mail] and let us know the nature of your request and your contact information.Our Core ValuesRPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect.Historical Compensation Information StatementPursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at [phone] or via email at [e-mail].