Patient Care Technician (Full Time)

Paycom; Hyannis (MA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) with employer match

3 weeks paid time off first year

Uniform reimbursement

Instant access to earned wages

Job summary

Averhealth in Hyannis, MA is seeking a Male Drug Screening Representative to support patients through urine collection, documentation, and specimen logistics. This entry-level role emphasizes respect, dignity, and professionalism while ensuring accurate records and compliance.

You will work with flexibility across sites, gain growth opportunities, and enjoy benefits such as insurance options, retirement plans, and paid time off as you begin your career with Averhealth.

Qualifications

• High school diploma or equivalent required.
• Strong attention to detail and commitment to confidentiality.
• Excellent communication and interpersonal skills.
• Ability to stand, walk, and lift up to 10 lbs for extended periods.
• Must have reliable transportation and valid driver’s license.

Responsibilities

• Greet and check in patients at the testing center.
• Conduct observed urine collections with male patients.
• Prepare and ship collected specimens to the Averhealth laboratory.
• Maintain cleanliness and organization of the testing site.
• Ensure confidentiality and compliance with all company and legal standards.
• Primary worksite may vary based on operational needs; coverage at secondary sites within 45 miles may be required.

Skills

Attention to detail

Excellent communication

Interpersonal skills

Confidentiality

Reliable transportation

Valid driver's license

Education

High school diploma or equivalent

Job description

Male Drug Screening Representative (Full-Time)Location: Hyannis, MA, Falmouth, MA, & Orleans, MAPay: $19.00 per hourAbout AverhealthAt Averhealth, our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If you’re passionate about helping others and want to start a meaningful career, we’d love to have you on our team.Position SummaryThe Male Drug Screening Representative plays a vital role in supporting individuals on their path to recovery. You’ll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. This is an entry-level position with opportunities for growth within the company.Key ResponsibilitiesGreet and check in patients at the testing centerConduct observed urine collections with male patients who are complying with probation, completing drug treatment programs, or meeting bond requirementsPrepare and ship collected specimens to the Averhealth laboratoryMaintain cleanliness and organization of the testing siteEnsure confidentiality and compliance with all company and legal standardsPrimary worksite may vary based on operational needs. Regular coverage at secondary sites within a 45 mile radius may be required.ScheduleFull-time: Typically between 35-40 hours per weekMust have flexibility for varying shifts due to random testing needsPrimary hours: Monday–Friday, 9:45am-6:15pm, with some weekend shifts (8:45am-12:15pm)Schedules are provided approximately one month in advanceWhat We Offer Full-Time EmployeesMedical, Dental, and Vision insuranceShort- and Long-Term DisabilityLife insurance with employer contributionGuaranteed 1.25% raise every 6 months401(k) with employer matchAnnual uniform reimbursement (scrubs)Instant access to earned wages — no waiting for paydayReferral bonusesShift coverage bonuses ($50 per covered shift with less than 48-hour notice)3 weeks of paid time off in your first yearSupportive team culture and career growth opportunities — many of our leaders started in this roleQualificationsHigh school diploma or equivalent requiredStrong attention to detail and commitment to confidentialityExcellent communication and interpersonal skillsComfortable working with individuals from diverse backgroundsAbility to stand, walk, and lift up to 10 lbs for extended periodsMust have reliable transportation and valid driver’s licenseEqual Opportunity EmployerAverhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background.