Patient Care Technician - Emergency Services

103 Rochester General Hospital; City of Rochester (NY); On-site; USD 26,000 - 29,000; Full time

Job summary

Rochester Regional Health's Rochester General Hospital seeks a Patient Care Technician to support the Emergency Services team. You will provide direct and indirect patient care, assist licensed nurses, and help manage unit operations, including taking vital signs and aiding with mobility and transfers.

Qualified candidates are 18+, with CNA, Nursing Fundamentals, or related training preferred, and strong customer service and communication skills.

Qualifications

• Minimum age requirement: 18.
• Preferred: Nursing Fundamentals, CNA certification, or related patient care training.
• Associates degree and strong customer service and communication skills.

Responsibilities

• Provide direct patient care & indirect activities to facilitate unit functioning.
• Participates as a member of the care delivery team.
• Provide safe care for patients’ needs including nutrition, skin care, elimination & hygiene.
• Take patient vital signs (temp, pulse, respirations, BP, pain).
• Demonstrate excellent communication and supporting the patient and family.
• Model teamwork within the care delivery team.
• Assist with ambulation, feeding, transferring or lifting of patients.
• Assist with admission, discharge and transfer of patients.
• May perform clerical duties including transcription & maintenance of patient charts.
• Assist with patient mobility as needed.
• (Cath lab only) stocks rooms, may handle meds, sharps and syringes.

Skills

Patient care

Communication

Teamwork

Education

CNA certification / Nursing Fundamentals /Patient Care training

Job description

Job Title

Patient Care Technician

Department

Emergency Services

Location

Rochester General Hospital

Hours & Schedule

Hours Per Week: 36

Schedule: 7a-7p AND 7p-7a

Summary

Provides direct or indirect patient care in accordance with treatment plans as determined/delegated by a licensed nurse or RN. Assists with tasks necessary for the general management and organization of the patient care unit, being flexible meeting patient and/or unit needs.

Responsibilities

• Provide direct patient care & indirect activities to facilitate unit functioning.
• Participates as a member of the care delivery team.
• Provide safe and competent care for patients with relationship to nutritional, skin integrity, elimination & hygiene needs including bathing, grooming and changing bed linens.
• Take patient vital signs including temperature, pulse, respirations, blood pressure and pain level.
• Demonstrate excellent communication skills, compassion and any other kind of support needed for the patient and patient family members.
• Demonstrates exceptional communication with the members of the care delivery team modeling teamwork for other team members.
• Assist with ambulation, feeding, transferring or lifting of patients.
• Assist with the admission, discharge and transfer of patients.
• May also perform clerical duties including transcription & maintenance of patient charts.
• Assists patient with mobility, such as sitting, standing, and walking.
• (Cath lab only) - Stocks rooms, may handle meds, sharps and syringes on the OR field.

Required Qualifications

• Minimum age requirement: 18

Preferred Qualifications

• Completion of one of the following: Nursing Fundamentals, Certified Nursing Assistant (CNA) certification, experience as a medical assistant/technician in a health related facility or participation in a Patient Care Technician training program.
• Associates degree Excellent customer service and communication skills.

Physical Requirements

Moderate - Clinical - Moderate clinical roles are patient facing roles that require continual movement, including standing, walking, and lifting 20–50 lbs., along with pushing and pulling medical equipment and assisting with patient positioning. Employees perform frequent bending, twisting, and reaching while completing fine motor tasks in busy or confined clinical environments. High sensory acuity is essential for monitoring patient status and responding to alarms or safety concerns. Emotional and cognitive demands are substantial, involving decision-making under pressure, responding to emergencies, and maintaining sustained focus. Environmental exposures include infectious agents, bodily fluids, chemicals, and radiation. TB testing, mask-fit testing, and physical exams are common requirements. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

Pay Range

$19.00 - $21.00

City

Rochester

Postal Code

14621

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Equal Opportunity Employer

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.