Patient Care Technician - East `Tower 8

Yale New Haven Health; Bridgeport (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

Yale New Haven Health in Bridgeport Hospital is seeking a Patient Care Assistant committed to delivering patient-centered medical care. The role involves supporting the nursing team with patient assessments, performing technical duties, and ensuring effective communication with patients and families. Candidates must have a high school diploma or GED and valid CT CNA certification. This position offers an opportunity to contribute to a collaborative healthcare team focused on quality and compassionate care.

Qualifications

• Valid CT CNA certification or equivalent required.
• BCLS certification required within one month of hire.
• Successful orientation completion required.

Responsibilities

• Assist in assessment, planning, and evaluation by obtaining and reporting patient information.
• Perform technical duties contributing to safe, efficient patient care.
• Communicate professionally with patients, families, and staff.

Skills

Proficiency in English

Positive engagement with patients and staff

Education

High school diploma or GED plus CNA

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centeredness, respect, accountability, and compassion—must guide our actions as individuals and professionals every day.

At Bridgeport Hospital, we are committed to providing quality, coordinated, patient-centered medical care. We aim to meet benchmarks as a Patient-Centered Medical Home, ensuring care is centered around the patient's needs. All employees contribute to a team approach that promotes access, continuous, comprehensive care, and quality improvement.

Under the supervision of the Nurse Manager and the direction of the Registered Nurse, the employee performs duties supporting patient care, including direct and indirect activities essential for comprehensive care. Our standards of professional behavior are based on our core values, which reflect our mission and vision, fostering a unified health system and care signature. Patient and family-centered care (PFCC) principles—participation, dignity, respect, information sharing, and collaboration—are demonstrated through exemplary customer service and a positive environment for all stakeholders.

Responsibilities

1. Under the RN's guidance, assist in assessment, planning, and evaluation by obtaining and reporting patient information, including vital signs.
2. Perform technical duties and selected procedures that contribute to safe, efficient patient care, ensuring proper patient identification.
3. Assist in patient care with attention to safety, collaborating with the multidisciplinary team and respecting cultural and individual diversity.
4. Communicate professionally with patients, families, and staff, including participating in bedside reports and maintaining open communication.
5. Demonstrate accountability by adapting to patient care needs through relocation and role flexibility.
6. Complete non-therapeutic functions, such as removing medications from the pneumatic tube system and delivering them to the appropriate licensed practitioners.

Qualifications

Education: High school diploma or GED, plus CNA or equivalent (e.g., Medical Assistant, CPCT, EMT, student nurse, or LPN).

Licensure: Valid CT CNA certification, EMT, or student nurse certification; BCLS certification required within one month of hire and maintained throughout employment.

Skills: Successful orientation completion, proficiency in English, positive engagement with patients and staff.

Physical Demands: Regular sitting, standing, walking, and handling, with occasional lifting up to 25 pounds. Vision and auditory capabilities required. Moderate noise environment.

Requisition ID: 144968