Patient Care Technician

The Cancer & Hematology Centers; Holland (MI); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k retirement plan

Paid holidays

Day shift

No weekends

Job summary

The Cancer & Hematology Centers is seeking an entry-level clinical support professional to facilitate patient care and collaborate with the clinic team in Holland, MI. The role emphasizes compassionate patient interactions and efficient clinic operations.

Responsibilities include preparing patients, reviewing records, and supporting day-to-day administrative tasks while contributing to quality improvement efforts.

Qualifications

• High School Diploma or equivalent required.
• Must successfully complete orientation program.
• Preferred one year of experience in outpatient physician practice or healthcare setting.

Responsibilities

• Prepares patient for visit by obtaining vital signs and medical history, and assists providers and management.
• Ensures completeness of the medical record by collecting documents before and during visits.
• Maintains clinic space and equipment; reports concerns to the team.
• Performs scheduling and order entry as part of administrative duties.
• Supports delivery of quality services by applying policies and procedures.
• Greets patients and visitors in a caring, respectful manner; supports coordinated care.
• Contributes to ongoing quality improvement to provide efficient, cost-effective care.
• Engages in continuous education and training to maintain skills and competency.

Education

High School Diploma or equivalent

Job description

Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families.

We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our staff understands what you’re going through and can offer compassion and resources to help. To us, it’s important that healing isn't just centered on your disease site. Our cutting-edge cancer care is available close to home. Our medical staff have close ties to prominent hospitals and ongoing cancer research, and we bring those breakthrough advances to our regional centers to progress the level of care that is offered right here at home.

Why Join Us? We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description

General Summary

Facilitate excellent patient care by supporting and collaborating with clinic team.

Benefits Of Working At CHC

• Low-cost benefits including medical, dental, vision, 401k retirement, and more for all benefit eligible team members.
• Day shift. No holidays or weekends.
• Paid holidays
• Performance based wage increases

Job Qualifications

• Required High School Diploma or equivalent
• Required to successfully complete orientation program
• Preferred one year experience in an outpatient physician practice or healthcare setting

Essential Functions

• Facilitates efficient flow through the clinic by preparing patient for visit by obtaining vital signs and medical history, reviewing medications, and provide care as determined by providers and management.
• Assures completeness of the medical record by reviewing and gathering all relevant documents prior to and during patient visit.
• Maintains clinic space and equipment. Communicates environment and equipment concerns with appropriate team members.
• Completes administrative responsibilities such as scheduling and order entry.
• Assume day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols and standards.
• Welcomes and communicates with patients and visitors in a caring and respectful manner. Collaborates with other care team members and anticipates their needs to ensure coordinated patient care.
• Assists with ongoing quality improvement to provide efficient, cost-effective care.
• Engages in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.

CHC Team Philosophy

Team members must demonstrate the ability to work with others by having a positive attitude and can-do spirit. Our major focus is on doing what is best for our patients, providers, and other team members. Honesty and integrity are essential qualities.