Patient Care Technician

The Cancer & Hematology Centers; Grand Rapids (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

The Cancer & Hematology Centers is seeking an Infusion Patient Care Technician to support and collaborate with the clinic team in delivering exemplary patient care. The role focuses on preparing patients, collecting vital signs, reviewing medications, and assisting with nursing and providers to ensure smooth clinic flow.

Applicants should have a high school diploma or GED and are encouraged to have up to one year of experience in an outpatient physician practice or healthcare setting, plus a

Qualifications

• Required to successfully complete orientation program.
• Preferred one year experience in an outpatient physician practice or healthcare setting.

Responsibilities

• Facilitates efficient flow through the clinic by preparing patient for visit by obtaining vital signs and medical history, reviewing medications, and provide care as determined by nursing, providers, and management.
• Assures completeness of the medical record by gathering relevant documents prior during patient visit.
• Maintains clinic space and equipment. Communicates environment and equipment concerns with appropriate team members.
• Completes administrative responsibilities such as scheduling and order entry.
• Assume day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards.
• Welcomes and communicates with patients and visitors in a caring and respectful manner. Collaborates with other care team members and anticipates their needs to ensure coordinated patient care.
• Assists with ongoing quality improvement to provide efficient, cost-effective care.
• Engages in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.
• All other duties as assigned.

Skills

Orientation program

Outpatient healthcare experience

Education

High School Diploma or GED

Job description

Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families.

We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our staff understands what you’re going through and can offer compassion and resources to help. To us, it’s important that healing isn't just centered on your disease site. Our cutting-edge cancer care is available close to home. Our medical staff have close ties to prominent hospitals and ongoing cancer research, and we bring those breakthrough advances to our regional centers to progress the level of care that is offered right here at home.

Why Join Us? We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description

Position Overview

The Infusion Patient Care Technician facilitates excellent patient care by supporting and collaborating with clinic team.

Education

Desired/Required Qualifications

• Required High School Diploma or equivalent

Specific Skills & Abilities

• Required to successfully complete orientation program
• Preferred one year experience in an outpatient physician practice or healthcare setting

Primary Duties And Responsibilities

• Facilitates efficient flow through the clinic by preparing patient for visit by obtaining vital signs and medical history, reviewing medications, and provide care as determined by nursing, providers, and management.
• Assures completeness of the medical record by gathering relevant documents prior during patient visit.
• Maintains clinic space and equipment. Communicates environment and equipment concerns with appropriate team members.
• Completes administrative responsibilities such as scheduling and order entry.
• Assume day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards.
• Welcomes and communicates with patients and visitors in a caring and respectful manner. Collaborates with other care team members and anticipates their needs to ensure coordinated patient care.
• Assists with ongoing quality improvement to provide efficient, cost-effective care.
• Engages in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.
• All other duties as assigned.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Physical Expectations

• Physical activity that frequently involves standing or walking for prolonged periods.
• Physical activity that sometimes involves keyboarding, sitting, telephone work and filing.
• Physical activity that sometimes requires extensive time working on a computer.
• Physical activity that sometimes involves travel, lifting under 25 lbs., sitting, and standing.
• Physical activity that sometimes requires bending, stooping, reaching, climbing, kneeling, and/or twisting.
• Physical activity that requires the ability to use the telephone by speaking and listening.
• Physical activity that sometimes involves pushing and/or pulling over 25 lbs., but not more than 50 lbs.