Patient Care Tech II - Hickman Hospital - Emergency Center

ProMedica; Adrian (MN); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Flexible benefits

Job summary

ProMedica’s Hickman Hospital seeks a Patient Care Tech in the Emergency Center. The role supports direct patient care, data collection, and coordination of admissions, discharges, and transfers.

You will handle phones, messages, specimens, and ensure supplies and equipment are ready and functioning. The position requires HC-related education, EMT/Paramedic or CNA/MA training, strong English communication, and ability to work in a fast-paced environment.

Qualifications

• Education: High school graduate or equivalent plus EMT/Paramedic, 2nd year nursing student, CNA, MA, or healthcare related higher education training.
• Skills: English; clear communication; telephone etiquette; basic math; basic computer skills; medical terminology.
• Certification: BLS; de-escalation training per unit requirements.

Responsibilities

• Assist patient care team with examinations, procedures and direct patient care tasks.
• Schedule procedures and coordinate admissions, discharges, transfers and related data.
• Answer phones, take messages, deliver specimens and documents, and support department operations.

Skills

Excellent communication

Telephone etiquette

Basic math

Medical terminology

Operate diagnostic equipment

Education

High school diploma or equivalent

EMT/Paramedic

CNA

MA

Healthcare-related higher education

Tools

Notary in Michigan (OB only)

Job description

Location:

Hickman Hospital

Department:

Emergency Center

Weekly Hours:

24

Status:

Part time

Shift:

Afternoons (United States of America)

Job Summary:

11:00am - 11:30pm

A Patient Care Tech (PCT) at ProMedica plays a vital role in the health and safety of our patients every day. From caring for patients to performing clerical services, a PCT helps all members of the ProMedica health care team while complying with standards, procedures, and policies. A PCT is a genuine ambassador for ProMedica as they interact with patients, visitors, and co-workers.

The PCT assists the patient care team with exams, procedures, obtaining patient data and other processes related to direct patient care. The PCT also ensures an appropriate stock of supplies and equipment is available and functioning properly.

In this role, you will perform tasks related to scheduling procedures, coordinating admission as well as discharge and transfer processes. PCTs answer phones, take messages, and direct calls. You will also pick up and deliver specimens, documents, and other items to contribute to operational efficiency.

The above summary of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive.

ACCOUNTABILITIES

• Applies the knowledge and skills necessary to provide care appropriate to the age of the patients served (i.e.: infant, pediatric, adolescent, adult, and geriatric), coordinated and delegated by licensed nursing personnel.
• Obtains patient data, including vital signs, height, weight, and I and O measurements and documents on the daily nursing assessment sheet or communicates results to the assigned RN. Notifies RN of abnormal vitals or PGLUs immediately.
• Assists physicians and nursing staff with examinations, procedures, and other processes related to direct patient care depending on assigned department, including but not limited to: Venipuncture, point of care testing including newborn screening, hearing, and CCHD testing, patient transport, assist patients with ADLs, assist patients with ambulation, 12 lead EKG’s, initiation of cardiac monitoring, CPR, and urinary catheterization.
• Ensures an adequate stock of supplies and equipment. Ensures proper functioning of equipment, including initial cleaning of instruments.
• Performs communication and coordination duties related to scheduling procedures, along with coordinating admission, discharge, transfer, and death. Collects data, photocopies information, answers telephone, takes messages, directs calls, and enters information into the computer.
• Picks up and delivers specimens, documents, and other items. Supports department during crisis by functioning as liaison with other departments and the public.
• Prepares and maintains patient records according to standards/policy.
• Performs any other job related to duties as indicated.

REQUIREMENTS

• Education: High school graduate or equivalent plus EMT/Paramedic, 2nd year nursing student, CNA, MA, or healthcare related higher education training.
• Skills: Ability to read, write, and speak the English language. Must have excellent communication skills and telephone etiquette. Ability to perform basic math and must have basic computer skills. Ability to deal effectively with a changing environment and be open to new ideas. Ability to function quickly in stressful situations. Must have medical terminology and the ability to operate diagnostic equipment. Must be a Notary in the State of Michigan (OB only).
• Years of Experience: Minimal one year experience in an acute care setting delivering patient care.
• Certification: BLS, System Approved De-escalation training per unit requirements.

PREFERRED REQUIREMENTS

• Education: One year of college education in the healthcare field.
• Skills: IV/Phlebotomy skills, basic telemetry, ability to use safe patient handling equipment
• Years of Experience: 2 years of experience in an acute care setting providing patient care.

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health.For more information about ProMedica, please visitpromedica.org/aboutus

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please [e-mail]

Equal Opportunity Employer/Drug-Free Workplace