Patient Care Tech - ICU G 36hrs/week (Day/Evening)

Tufts Medicine; Lowell (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive salaries & benefits

403(b) retirement plan

Tuition reimbursement

Free on-campus parking

Opportunities for growth

Job summary

Tufts Medicine is seeking a Patient Care Team member at Lowell General Hospital—ICU G Dept. You will respond to patient and family needs with a caring, professional demeanor and support daily activities under nursing direction.

Position requires HS diploma and BLS; healthcare experience is preferred. The role includes patient transport, ADL assistance, data collection, and coordinating with the care team in a fast-paced environment.

Qualifications

• High School diploma or equivalent required.
• BLS certification required.

Responsibilities

• Assist with ADLs under nurse supervision.
• Prepare rooms for admission and maintain safety.
• Transport patients for procedures and discharge as directed.
• Greet visitors and answer phones professionally.
• Collect patient data and document accurately.
• Support department operations and meetings.

Skills

Interpersonal skills

Team player

Resilience under pressure

Patient-centered care

Organizational skills

Education

High school diploma

BLS certification

Job description

As a member of the Patient Care Team, you will ensure that the patient and family members are attended to in a caring and attentive manner, responding to the needs of patients/family members in a timely manner and maintaining a professional and friendly demeanor at all times

Hours: Full time - 36 hours per week / Day/Evening (7am-7pm) Every other weekend (Saturday & Sunday) & holiday shift rotation required

Location: Lowell General Hospital- ICU G Dept

Minimum Qualifications:

1. High School diploma or equivalent required 2. Basic Life Support (BLS) certification

Preferred Qualifications:

1. One (1) year of healthcare experience and nursing service experience 2. Certified patient care, clinical associate, certified nursing assistant or equivalent

Duties and Responsibilities:

The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 1. Under the direction of a nurse, performs all aspects of activities of daily living (ADLs) patient care in an environment that optimizes patient safety. 2. Prepares patient rooms for admission. 3. Maintains a clean and safe environment for the patient. 4. Prioritizes patient care according to nursing direction, and discharge plan. 5. Transports patient to procedures/discharge within/from hospital as directed. 6. Cleans and operates equipment safely and correctly. 7. Prepares patients for meals, assists with meals or feeds patient as necessary. 8. Performs technical tasks, i.e. use of glucometer, lift assisted devices, and collect specimens. 9. Collects, records and reports accurate patient data in a timely manner 10. Performs the duties of a Patient Sitter and maintain continuous observation of a patient as outlined in the Sitter guidelines. 11. Provides clerical support as needed. 12. Greets visitors in a professional, friendly manner and directs to appropriate destination. 13. Answers phone in professional and friendly manner and directs caller to appropriate person 14. Screens all persons requesting access to the department for appropriateness of entry. Enforces department security policies. 15. Completes administrative duties regarding patient admission, transfer, and discharges in an organized and timely manner. 16. Maintains paper components in each patient chart. 17. Ensure that the patient and family members are attended to in a caring and attentive manner, responding to the needs of patients/family members in a timely manner and maintaining a professional and friendly demeanor at all times. 18. Works cohesively as a member of the patient care team, anticipating the needs of team members. 19. Establishes and maintains a positive and caring relationship with each patient, family and team member. 20. Reports variances in accordance with hospital policy 21. Participates in department meetings and in-service programs on a regular basis.

Physical Requirements:

1. Lifting up to 30-35 lbs and turning patients. Prolonged standing and walking. Occasional twisting, bending, reaching, pushing/pulling, sitting, kneeling, and squatting. 2. Manual dexterity using fine hand manipulation for performing procedures to operate computer keyboard 3. Requires ability to see computer screen and reports

Skills & Abilities:

1. Excellent interpersonal skills to interact effectively with patients, visitors, and hospital personnel. 2. The ability to work as a team member, promoting a caring and collegial attitude toward others. 3. The ability to work under stressful conditions, adapting to the changing pace on the unit, frequent interruptions, emergencies and critically ill patients. 4. The ability to recognize patient data relative to age specific needs and provide care as described in the department’s policies and procedures. 5. The ability to organize and prioritize work.

What We Offer:

• Competitive salaries & benefits
• 403(b) retirement plan with hospital match
• Opportunities for growth
• Tuition reimbursement
• Free on-campus parking

About Lowell General

For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a four-time Magnet-recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most.

Magnet Designation:

The American Nurses Credentialing Center (ANCC) honored Lowell General Hospital with Magnet Recognition for excellence in nursing care, our fourth designation achieved in March 2025! The Magnet Recognition Program recognizes healthcare organizations dedicated to nursing excellence, professionalism, and patient-focused care. It is the highest level of recognition an organization can receive for providing the very best quality in patient care. Only nine percent of hospitals in the United States have achieved Magnet status and fewer than one percent of hospitals have achieved a fourth consecutive Magnet designation.

At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.

Pay Range: $20.12 - $25.15 based on full-time equivalent

Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers. The health system came together in 2014 to leverage the experience of its member organizations and integrate their missions to together transform the ways that consumers engage with and experience their care.