Patient Care Tech - BSMC B2 Urgent Care (Casual Call, Variable Shift)

Bozeman Health; Big Sky (MT); On-site; USD 35,000 - 55,000; Full time

Job summary

Bozeman Health in Montana seeks a dedicated Patient Care Tech (PCT) to support patient care as part of a team. The role requires strong analytical and technical skills, attention to detail, and adaptability to evidence-based practice, aligning with Bozeman Health duties and our Culture of Excellence.

Responsibilities include using Standard Precautions, ensuring patient safety, documenting vital signs and data in the EHR, performing basic treatments, and maintaining patient satisfaction.

Qualifications

• Requires High School Diploma or equivalent and BLS certification.
• Preferred CNA or EMT certification and healthcare experience are a plus.
• Medical terminology knowledge and work experience in healthcare are beneficial.

Responsibilities

• Utilize Standard Precautions in caring for all patients.
• Provide for patient safety and maintain patient satisfaction.
• Document patient information (vital signs, height, weight) in the EHR.
• Perform basic patient care and designated treatments with professional dignity.
• Follow training to perform additional role-specific skills.

Skills

Analytical skills

Technical skills

Attention to detail

Adaptability

Communication

Computer literacy

Teamwork

Education

High School Diploma or Equivalent

AHA BLS Certification

Tools

EHR systems

Job description

Working at Bozeman Health is more than just a job--it's a commitment to caring for the communities of Southwest Montana by being their partner in health and wellness, compassionately delivering the best care for each person, every time. In every role, our employees are inspired by their ability to care for our community and our Culture of Excellence guides each employee to be a high performer, engage in transparent and timely communication, demonstrate dynamic learning and teaching, excel through change, express gratitude and experience joy.

Summary

The Patient Care Tech (PCT) functions as a member of the team to support patient care. PCTs must have excellent analytical and technical skills, must be detail oriented, and demonstrate adaptability to change based on evidence-based practice. PCTs will function in alignment with Bozeman Health duties and delegation policies.

Required

Minimum Qualifications:

• High School Diploma or Equivalent
• Current American Heart Association (AHA) Basic Life Support (BLS) certification.

Preferred

• Nurse Aide or Emergency Medical Technician (EMT) certification
• Prior work experience in healthcare
• Prior education in work experience with medical terminology

Essential Job Functions

• Utilize Standard Precautions in caring for all patients.
• Provide for patient safety.
• Maintain and promote patient satisfaction.
• Perform basic patient care with dignity and respect.
• Collect and document patient information including but not limited to, vital signs, height, and weight, in the patient electronic health record.
• Perform designated basic treatments and procedures as specific to work area.
• Perform additional role-appropriate skills following training and demonstrated competence.
• Other related duties and responsibilities as assigned.

Knowledge, Skills And Abilities

• Demonstrate sound judgment, patience, and maintain a professional demeanor at all times
• Exercise tact, discretion, sensitivity, and maintains confidentiality
• Perform essential job functions successfully in a fast-paced environment
• Learn current and new computer applications and office equipment utilized at Bozeman Health
• Strong interpersonal, verbal, and written communication skills
• Analyze, organize, and prioritize work while meeting multiple deadlines
• Demonstrate the Bozeman Health SPIRIT values of: Service, People, Integrity, Respect, Improvement, and Teamwork.

Schedule Requirements

• This role requires regular and sustained attendance.
• The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.
• On-call work may be required to respond promptly to organizational, patient, or employee needs.

Physical Requirements

• Lifting (Repeatedly – 50 pounds): Exerting force and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people.
• Sit (Occasionally): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain.
• Stand (Repeatedly): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain.
• Walk (Repeatedly): Walking and moving around within the work area requires good balance and coordination.
• Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms.
• Twist/Bend/Stoop/Kneel (Repeatedly): Twisting, bending, and stooping require flexibility and a wide range of motion in the spine and joints.
• Reach Above Shoulder Level (Repeatedly): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability.
• Push/Pull (Repeatedly): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward.
• Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling.
• Vision (Continuously): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials.
• Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.
• Exposures (Continuously): Bloodborne pathogens, such as blood, bodily fluids, or tissues. Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances. Infectious diseases are caused by contact with patients in areas that may have contagious illnesses. Emotionally challenging situations, such as dealing with distressed patients or difficult family interactions.
• Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%).

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.