Patient Care & Support Center Representative

Hudec Dental; Brecksville (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Hudec Dental is seeking a Patient Care & Support Center Representative to join their family-oriented practice in Brecksville, Ohio. This entry-level role focuses on providing exceptional customer service to patients, scheduling appointments, and ensuring a seamless office environment. Candidates should possess a high school diploma, previous customer service experience, and be eager to make a positive impact on patients’ experiences. The practice offers a supportive culture, medical and dental benefits, and opportunities for career advancement.

Benefits

Medical & Vision

Internal dental allowance for employees and immediate family

401K with company paid Match

PTO

Bonus opportunities

Paid holidays

Work-life balance/no evenings or weekends

Career advancements

Referral Program

Family-focused culture

Qualifications

• 1-3 years customer service experience, preferably in healthcare.
• Intermediate computer skills required.
• Ability to learn clinical software.

Responsibilities

• Assist patients with dental needs and schedule appointments.
• Verify insurance information and address patient questions.
• Perform other duties as needed.

Skills

Customer Service

Communication

Sincerity

Education

High School Diploma or equivalent

Tools

Microsoft Office

Clinical software

Job description

Patient Care & Support Center Representative

Join to apply for the Patient Care & Support Center Representative role at Hudec Dental

Patient Care & Support Center Representative

1 day ago Be among the first 25 applicants

Join to apply for the Patient Care & Support Center Representative role at Hudec Dental

Patient Care Support Center Representative

Hudec Dental

WELCOME TO THE BRIDGE BETWEEN YOU AND YOUR NEW HOME

WE are a family company that is in search of someone that can deliver an experience with every single phone call.

Our practice is looking for an energetic, polished, personable and caring heart to join our family. We believe putting the customer at the heart of the business means that every PROCEDURE, PROCESS, and SYSTEM keeps the customer in mind. Our family believes that you must add something which cannot be bought or measured with money, and that is sincerity and integrity. This job description is easy: MAKE THE CUSTOMER SMILE.

Day to Day Operations

• Assist new and existing patients with their dental needs.
• Schedule appointments, verify insurance information, maintain office schedules.
• Address patient questions and concerns.
• Perform other duties as needed.
  
  

Skills Needed

• Education: High School Diploma or equivalent.
• Experience: 1-3 years customer service, preferably in healthcare field.
• Computer Skills: Intermediate computer skills, and knowledge of Microsoft Office products
• Ability to learn clinical software
  
  

Our Practice Offers

• Medical & Vision
• Internal dental allowance for employees and immediate family
• 401K with company paid Match
• PTO
• Bonus opportunities
• Paid holidays
• Work-life balance/no evenings or weekends
• Career advancements
• Referral Program
• Family-focused culture
  
  

COME MAKE YOUR DIFFERENCE WITH HUDEC

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Dentists

Referrals increase your chances of interviewing at Hudec Dental by 2x

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