Patient Care Supervisor

VCA Animal Hospitals, Inc; West Palm Beach (FL); On-site; USD 51,000 - 55,000; Full time

Benefits offered by this job

401(k) with employer contribution

Medical, dental, and vision insurance

Pet discounts

Paid vacation and sick time

Job summary

VCA Palm Beach Veterinary Specialists in West Palm Beach, FL, seeks an experienced leader to guide our Specialty Services teams — spanning Critical Care, Internal Medicine, Radiation Oncology, Neurology, Surgery, and Diagnostic Imaging as a Patient Care Supervisor.

Full-time – weekdays, compensation $37–$40 / hr based on experience and credentials. You will mentor staff, coordinate across departments, and help maintain high clinical standards while protecting team wellbeing.

Qualifications

• Experience leading multi-disciplinary veterinary teams.
• Ability to mentor staff and drive performance.

Responsibilities

• Serve as a full clinical resource across specialty departments.
• Support and coordinate Critical Care, Internal Medicine, Radiation Oncology, Neurology, Surgery, and Imaging teams.
• Coach and develop associates based on growth needs within each specialty.
• Communicate policies, standards, and performance expectations across departments.
• Deliver structured performance feedback and collaborate on improvement plans.
• Schedule associates and monitor time and attendance.
• Guide VTNE prep, licensure milestones, and career scheduling needs.
• Maintain clinical sharpness across specialties and stay current on best practices.

Skills

Leadership

Team coaching

Job description

VCA Palm Beach Veterinary Specialists | West Palm Beach, FL

Lead where expertise meets compassion. VCA Palm Beach Veterinary Specialists is seeking an experienced leader to guide our Specialty Services teams — spanning Critical Care, Internal Medicine, Radiation Oncology, Neurology, Surgery, and Diagnostic Imaging as a Patient Care Supervisor — Specialty Services.

As a multi-specialty referral hospital home to board-certified specialists across nearly every discipline, we give our leaders daily exposure to advanced diagnostics, complex case management, and cutting-edge treatment — all alongside some of the field's most respected clinicians. This is a place to deepen your specialty expertise while building teams that stay, through mentorship, structure, and a culture that actually protects its people from burnout.

Schedule:

Full-time – weekdays

Compensation:

$37–$40 / hr based on experience, skill set, and credential status

What You'll Do

• Serve as a full clinical resource across specialty departments — utilizing the complete scope of your technician skill set
• Support and coordinate across Critical Care, Internal Medicine, Radiation Oncology, Neurology, Surgery, and Imaging teams to keep patient care seamless
• Coach and develop associates individually, based on their specific growth needs within each specialty
• Communicate policies, standards, and performance expectations clearly across multiple departments
• Deliver structured performance feedback and collaborate with leadership on improvement plans
• Schedule associates and monitor their time and attendance
• Guide assistants through VTNE prep, licensure milestones, and career scheduling needs
• Maintain your own clinical sharpness across specialty disciplines and stay current on evolving best practices
• Meet regularly with hospital leadership team to discuss initiatives, workflows, operational efficiencies, etc.
• Travel regionally as needed to support broader team collaboration
• Manage equipment for the respective departments
• Be the point person in recruiting new associates to join the specialty teams.

Why VCA Palm Beach Veterinary Specialists

At VCA Palm Beach, specialty medicine isn't one department — it's the whole hospital. Our patient care teams work directly alongside board-certified specialists across Cardiology, Internal Medicine, Radiation Oncology, Neurology, and Surgery, using advanced diagnostics and treatment technology most patient care providers only read about.

We've built a leadership culture around collaboration, not silos: specialty supervisors here stay connected to peers across every department and the wider VCA network, so you're never solving problems alone. It's demanding work that rewards curiosity and precision — the kind of environment where deep expertise gets noticed and genuinely invested in.

Total Rewards Benefits Package

Career & Education

• $750/year CE allowance for CrVTs, plus up to 16 paid CE hours annually
• Scholarships and discounts toward Penn Foster's Veterinary Technician Program
• Employer-paid VTNE exam and test prep
• Paid NAVTA membership and state credential renewal
• Free access to Woof University (RACE-approved CE)
• Free subscriptions to Vetfolio and Plumb's online formulary, plus substantial VETgirl savings
• Unlimited access to the Mars Veterinary Health library (2,000+ journals, 600+ textbooks)
• Nationwide transfer opportunities across the VCA network

Time Off & Family Support

• Paid vacation (2 weeks for CrVTs) and paid sick time
• Paid parental leave, fertility benefits, and bereavement leave

Health & Wellness

• Free mental health support via Cigna Life Assistance Program & Lyra
• Complimentary Headspace subscription

For You & Your Pets

• Generous personal-pet discounts, including free vaccines
• Discounted Hills or Royal Canin food, delivered
• 3 sets of scrubs per year

Financial Security

• 401(k) with employer contribution
• Medical, dental, and vision insurance with HSA/FSA options
• Multiple, flexible health insurance plans to fit your needs
• 100% employer-paid short- and long-term disability insurance
• Employer-paid basic life insurance
• ...and more!

Who Thrives Here

We're looking for a leader who's positive, motivated, and unafraid of complexity. Our team meets often, and we mean it when we say your ideas shape how we grow. We protect a culture of mutual respect — one built by people willing to wear multiple hats, solve problems on the fly, and show up for each other as a team.

If you're ready to lead with purpose in a hospital that invests as much in its people as its patients, we'd love to meet you.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.