Patient Care Supervisor

Humane Society Pikes Peak Region; Colorado Springs (CO); On-site; USD 60,000 - 70,000; Full time

Job summary

Humane Society Pikes Peak Region in Colorado Springs, CO is seeking a Patient Care Supervisor to lead our veterinary support team and ensure exceptional animal care in a busy clinic and shelter. You will mentor staff, supervise daily operations, and collaborate with veterinarians to implement treatments, maintain medical records, and improve workflows.

Ideal candidates have 2+ years in veterinary settings, leadership experience, RVT license or associate degree preferred, and a commitment to

Qualifications

• 2+ years of experience in a veterinary clinic or shelter.
• Leadership or supervisory experience preferred.
• Strong communication, coaching, and conflict resolution skills.
• Ability to multitask and problem-solve in a fast-paced setting.
• High attention to detail and organizational skills.

Responsibilities

• Oversee daily patient care for medical patients in the shelter and clinic.
• Administer treatments and maintain accurate medical records.
• Support veterinarians with procedures, treatments, and protocols.
• Supervise, coach, and provide feedback to staff; train new hires, volunteers, and interns.
• Foster a collaborative, growth-oriented work environment.
• Manage schedules, workflow, and staffing efficiency; drive process improvements.
• Communicate with staff, customers, and the community about animal care; provide clinical guidance.
• Ensure safety, compliance, and inventory management.

Skills

Leadership

Communication

Coaching

Multitasking

Education

Associate degree in Veterinary Technology

Registered Veterinary Technician (RVT) license

Job description

Patient Care Supervisor – Veterinary Services

Colorado Springs, CO

Lead with Compassion. Elevate Animal Care. Make an Impact.

Are you a veterinary professional with a passion for leadership and high-quality patient care? Do you thrive in a fast-paced, mission-driven environment where every day makes a difference for animals and the people who care for them?

We're looking for a Patient Care Supervisor to lead our veterinary support team, ensuring exceptional care for animals while mentoring staff and strengthening operations across our clinic and shelter.

What You'll Do

As a key leader within our Veterinary Services team, you will:

Drive Exceptional Patient Care

• Oversee daily care for medical patients in the shelter and clinic
• Administer treatments and ensure accurate medical records
• Support veterinarians with procedures, treatments, and protocols

Lead & Develop a High-Performing Team

• Supervise, coach, and provide ongoing feedback to staff
• Train new hires, volunteers, and interns
• Foster a collaborative, positive, and growth-focused work environment

Optimize Operations & Workflow

• Manage schedules, workflow, and staffing efficiency
• Troubleshoot issues and implement process improvements
• Partner with leadership to drive continuous improvement

Serve as a Communication Hub

• Communicate with staff, customers, and the community about animal care
• Provide guidance and triage for medical questions
• Help navigate sensitive topics with professionalism and empathy

Ensure Safety, Compliance & Quality

• Maintain clean, safe, and organized care environments
• Monitor and enforce safety and compliance standards
• Oversee inventory

What You Bring

We're seeking a compassionate, organized leader who thrives in a dynamic environment:

• 2+ years of experience in a veterinary clinic or shelter
• Prior leadership or supervisory experience preferred
• Strong communication, coaching, and conflict resolution skills
• Ability to multitask and problem-solve in a fast-paced setting
• High attention to detail and strong organizational skills

Preferred:

• Associate degree in Veterinary Technology
• Registered Veterinary Technician (RVT) license

What You'll Love About This Role

• Purpose-driven work that impacts animal lives every day
• Opportunity to lead, train, and shape a growing team
• Collaborative, mission-focused culture
• Variety in your day-no two days are the same

Work Environment & Requirements

• Ability to lift up to 40 lbs and be on your feet for extended periods
• Comfort working around animals, allergens, and cleaning chemicals
• Schedule includes four (4) ten-hour shifts, generally Wednesday through Saturday
• May include occasional evenings, weekends and holidays as needed
• Fully on-site

Why Join Us?

You'll be part of a team committed to delivering compassionate, high-quality care while supporting each other and the community. If you're ready to take the next step in your veterinary career and lead with purpose-we want to meet you.

** Applications accepted through Tuesday, September 8, 2026 or until position is filled **

As a condition of employment with HSPPR, you will be required to authorize HSPPR and ProScreening to conduct a background check before confirming an employment start date. The background check will include a criminal investigation, verification of citizenship/immigration status, and a motor vehicle record. By applying for this position, you acknowledge and agree that any offers of employment will be contingent upon completion of the background check to the satisfaction of HSPPR.

In consideration of any offers of employment made as a result of your interest in this position, by applying for this position, you hereby waive any and all claims that you may have against HSPPR for invasion of privacy in respect to drug testing and background checks as listed above.