Patient Care Specialist, Restorative Dentistry

University at Buffalo; Buffalo (NY); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

The University at Buffalo’s Restorative Dentistry department seeks a Patient Care Specialist to support clinical dental research studies. You will provide specialized clinical and laboratory expertise for observational and interventional protocols within UB’s dental research programs.

Key responsibilities include performing clinical procedures, phlebotomy, specimen processing, and participant engagement, while assisting with examiner calibration sessions to ensure study consistency and quality

Qualifications

• Experience supporting clinical research procedures and protocols.
• Ability to perform phlebotomy and handle biospecimens per study guidelines.
• Strong communication skills for participant engagement and informed consent.

Responsibilities

• Perform study-specific clinical procedures and assessments.
• Conduct phlebotomy and process specimens with proper labeling and storage.
• Support recruitment, retention, and follow-up activities for participants.
• Assist with examiner calibration sessions for investigators and staff.

Skills

Clinical research

Phlebotomy

Sample processing

Participant engagement

Calibration training

Job description

The Restorative Dentistry department for the University at Buffalo School of Dental Medicine is seeking a Patient Care Specialist to support clinical dental research studies. In this role, you will provide specialized clinical and laboratory expertise to support the implementation of diverse clinical research studies involving both observational and interventional protocols.

Your Key Responsibilities Will Include

• Clinical research procedures: perform study-specific clinical procedures including oral health assessments, prophylaxis, sample collection (saliva, plaque, and gingival crevicular fluid), anthropomorphic, and other clinical procedures.
• Phlebotomy and specimen processing: conduct phlebotomy for research participants, process blood samples in accordance with study guidelines, and ensure appropriate labeling, documentation, storage, and shipment of biospecimens.
• Participant engagement: assist with subject recruitment, informed consent, retention strategies, and follow-up visits.
• Study calibration and training: support examiner calibration sessions for faculty and student investigators participating in clinical research.

Outstanding Benefits Package

Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit - all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages.

About The University At Buffalo

The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo.

The Research Foundation of SUNY is an EOE and welcomes all to apply including veterans and individuals with a disability.