Patient Care Specialist

Sentara Health; Little Elm (TX); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with Employer Match

Paid Time Off

Tuition Assistance

Student Debt Pay Down

Life Insurance

Disability plans

Job summary

Sentara Health is hiring a full-time Patient Care Specialist in Harrisonburg, VA. The role supports a physician's office with non-clinical tasks, ensuring an excellent patient experience and seamless administrative operations.

Primary duties include answering phones, scheduling, and addressing patient questions. The team emphasizes collaboration to deliver high-quality care for patients.

Qualifications

• Education: HS Diploma
• Required
• Associate Level degree or higher in lieu of the required experience will be considered
• Experience: 3 years Customer Service experience
• Required
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers
• Required

Responsibilities

• Answering phones and scheduling appointments
• Answering patient questions and providing non-clinical support
• Work with a collaborative team to ensure excellent patient experience

Skills

Customer Service

Phone communication

Education

HS Diploma

Associate level degree or higher

Job description

Location

City/State: Harrisonburg, VA

Work Shift: First (Days)

Remote Position

Clinic Hours Monday-Friday, 8:00AM - 4:30PM, dayshift.

Overview

SRMH Orthopedics and Spine Center is now hiring a full-time Patient Care Specialist.

As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.

Education & Experience

Education: HS Diploma

Required

Associate Level degree or higher in lieu of the required experience will be considered

Experience: 3 years Customer Service experience

Required

1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers

Required

Keywords

Patient Care Specialist, Talroo-Allied Health, Medical Office

Compensation

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.69 - $32.44 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Additional Benefits

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Equal Opportunity / Diversity

Sentara Health is an equal opportunity employer.

We pride ourselves on the diversity and inclusiveness of our close to an almost 30,000-member workforce.

Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Other

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work:

Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.