Patient Care Sitter - Emergency Dept - Full-Time, Day Shift-21734

Rush Oak Park Hospital; Oak Park (IL); On-site; USD 23,000 - 33,000; Full time

Job summary

Rush Oak Park Hospital in Oak Park, Illinois is seeking a Patient Care Sitter to provide direct visual surveillance and continuous observation of patients under nursing supervision. You will rotate through units, respond to call lights, and help maintain patient safety and comfort.

This full-time position offers day shifts, 12-hour shifts and weekends included, with a 36-hour weekly schedule (0.9 FTE). A high school diploma and strong communication/observational skills are required.

Qualifications

• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Ability to mitigate difficult situations.
• Excellent observational skills.

Responsibilities

• Orient patient to room and environment hourly.
• Engage in conversations to calm patient, reorient patient or guide patient to prevent harm to patient or self.
• Patients requests for assistance are promptly referred to the nursing staff via the call light system.
• The Patient Care Sitter provides constant observation and monitoring of assigned patients to ensure safety and prevention of injury.
• Sits with an unobstructed view of the patient.
• Receives report from exiting PCT or RN including any patient specific behaviors to monitor.
• Immediately reports any changes in the patient to the assigned nurse or charge RN.
• At the end of the shift, reports pertinent findings to the assigned nurse.
• Courteously greets patients, identifies self, and explains purpose for care.
• Accompanies patient off the unit for all tests or procedures or upon transfer to other units.
• Responsible for physical appearance of the patient's room and maintaining a safe environment.
• Maintains confidentiality of patient information and follows infection control policies.

Skills

Communication

Customer service

Observational skills

Education

High school diploma or equivalent

Job description

Location: 520 S Maple Ave, Oak Park, Illinois 60304

Hospital: Rush Oak Park Hospital

Department: Emergency Department

Work Type: Full-Time - 36 Hours per week (0.9 FTE)

Shift: Day Shift: 7:00 AM to 7:30 PM

Work Schedule: 12-Hour Shifts - Weekends Included

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.05 - $24.28 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary

Provides direct visual surveillance for patients under the supervision of nursing staff. Provides continuous observation of adolescent, adult and elderly patients who may be unsafe to themselves or others. Notifies nursing staff to ensure optimal patient safety and patient comfort. Communicates frequently with patients, visitors and co-workers. Uses judgment in order to maintain good will and promote cooperation with the patient and family members. Uses discretion when presenting and discuss information about patients or unit activities. Demonstrates the abilities to rotate through different units in the hospital, and areas where assigned. Recognizes own limitations and seeks assistance as appropriate. Rounds on patient hourly and answers call lights, focusing on customer service and patient requests to the appropriate parties (RN or PCT). Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other Information

Required Job Qualifications:

• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Ability to mitigate difficult situations.
• Excellent observational skills

Preferred Job Qualifications

• Prior clinical experience in an acute care setting.

Physical Demands

• Work requires occasionally lifting or carrying objects 35-40lbs.
• Work requires ability to walk throughout the Hospital and to be standing or sitting most of designated shift (90%).
• Work conditions include constant visual observation of patient for an extended period of time where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities

• Orient patient to room and environment every hour or as needed.
• Engage in conversations to calm patient, reorient patient or guide patient to prevent harm to patient or self.
• Patients request for assistance are promptly referred to the nursing staff via the call light system.
• The Patient Care Sitter provides constant observation and monitoring of assigned patients to ensure safety and prevention of injury. He/she does not leave patient unless relieved by another staff member.
• Sits with an unobstructed view of the patient.
• Receives report from exiting PCT or RN including any patient specific behaviors to monitor.
• Immediately reports any changes(s) in the patient to assigned nurse or charge RN. At the end of the shift, reports pertinent findings to assigned nurse.
• Courteously greets patients, identifies self, and explains purpose for care.
• Accompanies patient off the unit for all tests or procedures or upon transfer to other units.
• Responsible for physical appearance of the patient's room. Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routines.
• Promotes and follows hospital infection control policies. Washes hands before and after patient contact.
• Demonstrates understanding of the use of unit technology (call systems, bed and TV controls).
• Maintains confidentiality of client information.
• Must have a caring attitude towards clients with the maturity to meet the demands of patient assignments.
• Must have ability and initiative to effectively plan, coordinate and carry out assignments without constant supervision.
• Maintains customer service focus during all interactions.
• Replenishes patient room supplies as needed.
• Allowed to perform non-direct patient care activity such as those a volunteer would perform.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.