Patient Care & Scheduling Specialist

Upstream; Hilton Head Island (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO, holiday pay, medical/dental/visi​

401k match

Competitive wages

Job summary

Beaufort Orthopaedic Sports & Spine/ Integrity Rehab Group is seeking a Physical Therapy Technician/PAC role in Hilton Head, SC. The position focuses on front-desk patient care, scheduling, and insurance coordination within a busy orthopedic clinic setting.

Ideal candidates have strong customer service, multitasking abilities, and experience with EHR systems. This role supports billing and daily clinic operations, with a collaborative team environment and competitive benefits.

Qualifications

• Experience in healthcare administration or front desk roles preferred.
• Strong communication and organizational skills are essential.
• Ability to work independently and as part of a team.

Responsibilities

• Greet patients warmly and assist with scheduling and referrals.
• Answer incoming calls and manage appointment coordination.
• Verify insurance coverage and obtain authorizations when needed.
• Collect patient payments and balance end-of-day transactions.
• Post daily charges into billing software and assist with denials.

Skills

Customer service

Multitasking

Attention to detail

Team player

Adaptable

Computer skills

Tools

Electronic Health Records (EHR)

Job description

Beaufort Orthopaedic Sports & Spine/ Integrity Rehab Group is seeking a Physical Therapy Technician/PAC role in Hilton Head, SC. The position focuses on front-desk patient care, scheduling, and insurance coordination within a busy orthopedic clinic setting.

Ideal candidates have strong customer service, multitasking abilities, and experience with EHR systems. This role supports billing and daily clinic operations, with a collaborative team environment and competitive benefits.