Patient Care Scheduler: Seamless Scheduling & Support

Logan Health; Kalispell (MT); On-site; USD 40,000 - 52,000; Full time

Job summary

Logan Health in Kalispell, MT seeks an Administrative Scheduler to support patient services and clinical operations. This role performs scheduling and administrative tasks to ensure optimal patient care and a seamless experience.

Ideal candidates will have strong organizational and communication skills, proficiency with Microsoft Office, and the ability to maintain HIPAA-compliant confidentiality in a fast-paced environment.

Qualifications

• Post high school education or vocational training in healthcare preferred.
• Experience in healthcare or customer service is preferred.
• Knowledge of medical terminology is preferred.
• Accurately type 45 wpm is highly preferred.
• Promotes excellence by setting high standards and delivering quality outcomes.
• Demonstrates integrity, kindness, and empathy in interactions.

Responsibilities

• Accurately schedules services per department protocol and area assignments.
• Coordinates resources to ensure patients receive appropriate care at every interaction.
• Adheres to policies with flexibility for changing SOPs and conditions.
• Maintains quality metrics per department quality assurance programs.
• Communicates professionally in writing and speech, maintaining privacy per HIPAA.
• Works calmly under stress and high patient volume, assisting leadership as needed.
• Collaborates with departments to ensure visits are properly scheduled and onboarding is supported.

Skills

MS Office proficiency

Typing 45 wpm

Excellent organizational skills

Strong communication skills

Team collaboration

Confidentiality and HIPAA

Education

Post high school education or vocational training in healthcare

Healthcare or customer service experience

Medical terminology knowledge

Tools

Microsoft Office Suite

Job description

Logan Health in Kalispell, MT seeks an Administrative Scheduler to support patient services and clinical operations. This role performs scheduling and administrative tasks to ensure optimal patient care and a seamless experience.

Ideal candidates will have strong organizational and communication skills, proficiency with Microsoft Office, and the ability to maintain HIPAA-compliant confidentiality in a fast-paced environment.