Patient Care Representative I (Eye Care)

Capital Health Plan; Tallahassee (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Care Representative I for Eye Care. This role involves serving as the first point of contact for members, managing appointments, and providing clerical support. Ideal candidates will have a high school diploma and preferably prior medical office experience. Flexibility in work location and hours is required.

Qualifications

• Must be able to navigate a software program with a keyboard and mouse.

Responsibilities

• Initial contact with members seeking medical care.
• Maintains appointment schedules and manages medical records.
• Performs clerical and administrative support services.

Skills

Communication

Clerical Support

Customer Service

Education

High School Diploma or GED

Job description

Patient Care Representative I (Eye Care)

2 days ago Be among the first 25 applicants

Schedule/Hours: Based upon the company's needs, weekly work schedule may vary between M-F, 8:00 am - 5:30 pm.

Job Summary:

Serves as the initial contact with Capital Health Plan (CHP) members seeking medical care. Answers phones and enters information into the Electronic Health Record (EHR) required for scheduling and management of health issues. Maintains appointment schedules, collects fees, manages medical records, enrolls patients in electronic messaging like the Patient Portal, manages messages, assists with patient flow through the department, and performs clerical and administrative support services.

Minimum Qualifications:

High school diploma or equivalent (GED). Preference will be given to candidates with prior medical office experience. Must be able to navigate a software program with a keyboard and mouse.

*Based upon the company's needs, work location may be reassigned to Centerville or Governors' Square location at any time.