Patient Care Rep/Tech Aide

Shields Health; Portsmouth (NH); On-site; USD 10,000 - 60,000; Part time

Job summary

Shields Health is looking for a Patient Care Representative/MRI Tech Aide to join their Portsmouth team on a part-time basis. The role primarily involves providing exceptional customer service while working with cutting-edge imaging technology. Ideal candidates should possess excellent communication skills, attention to detail, and a commitment to patient care. A high school diploma and CPR certification are required, along with the ability to multitask and work collaboratively in a fast-paced environment.

Benefits

Industry leading compensation

Benefits starting on day 1 for employees working 24 hours or more

Generous 401k match with guaranteed employer contribution

Qualifications

• High School Diploma required.
• CPR certified.
• Medical office or healthcare courses preferred.

Responsibilities

• Greet patients and collect copays.
• Assist patients with iPad check-ins.
• Ensure proper patient flow with technologists.

Skills

Excellent communication skills

Attention to detail

Multi-tasking ability

Computer proficiency

Education

High School Diploma

CPR certification

Medical office or healthcare administration courses

Job description

Join to apply for the Patient Care Rep/Tech Aide role at Shields Health

1 week ago Be among the first 25 applicants

Join to apply for the Patient Care Rep/Tech Aide role at Shields Health

Shields Health has an exciting opportunity for a Patient Care Representative/MRI Tech Aide to work Per Diem as needed at our Portsmouth, NH location.

Featuring:

• Industry leading compensation
• Work with cutting-edge imaging technology
• Collaboration with world renowned healthcare providers
• Benefits starting on day 1 for employees working 24 hours or more
• Generous 401k match with guaranteed employer contribution
  
  

Shields Health Care Group is an independent, Massachusetts-based medical service provider with a national reputation for blending exceptional customer service with superior technology. Patients, partners and colleagues define our 30 + years of quality diagnostic services as a true mark of successful teamwork. Known for our advanced diagnostic imaging, we are a sought after provider – not only because of our technology but also because of our teamwork and tremendous opportunities for professional growth.

PURPOSE AND SCOPE:

The Patient Care Representative/Tech Aide will contribute to the goals of Shields Health Care Group by

Providing exceptional customer service with professionalism, efficiency and accuracy.

PRIMARY RESPONSIBILITIES:

1. Greet patients, collect necessary copay/deductible/co-insurance and explain the consent form to be completed.

2. Assist patients with iPad check in process, ability to trouble shoot and provide feedback

3. Ability to recognize and utilize when language services are needed

4. Distribute films/CDs as required, while maintaining HIPAA and the Patient Privacy Policy.

5. Work in collaboration with technologists/radiologists to ensure proper patient flow.

6. Process outgoing and incoming US and inter-office mail and UPS deliveries.

7. Prepare set up for next day’s appointment schedule and communicate any potential issues

8. Provide and respect confidentiality of all customer groups.

9. Verify and enter necessary information into our systems.

10. Respond appropriately to scheduling emergency patient situations.

11. Support Customer Care with machine utilization by filling the template (Utilizing waitlist and hold list)

12. Answer patient and doctor concerns with accuracy, efficiency and in a professional manner.

13. Keep management informed of situations and conditions with potential impact on the company, particular department(s) or customer group.

14. Remain current on any changes in policies or procedures that modify daily work functions.

15. Assists In patient interview process

16. Assists in preparing patient scan room

17. Maintain co pay/petty cash accuracy and make daily bank deposits

18. Performs other related duties as required

EDUCATIONAL REQUIREMENTS:

1. High School Diploma required

2. Medical office or healthcare administration courses preferred

3. Must be CPR certified

EXPERIENCE REQUIREMENTS:

1. Excellent communication skills and computer proficiency required

2. Attention to detail and typing accuracy required

3. Knowledge of anatomy, medical terminology and insurance requirements is preferred.

4. Ability to follow instructions with minimal supervision

5. Proven ability to multi task and exceed customer expectations is required

PHYSICAL REQUIREMENTS:

Ability to sit for extended periods of time while simultaneously performing data entry and information intake via phone. Can be met with or without reasonable accommodation.

INTERNAL/EXTERNAL INTERACTIONS:

This position requires extensive interaction with all customer groups. Candidate must be personable, upbeat, fast paced and organized.

NOTE:

It is not intended that this Job Description include all details of the work functions of this position. The incumbent will perform work of lower or equivalent classification as required or directed and work of higher classification for training and development purposes or as warranted.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Shields Health by 2x

Sign in to set job alerts for “Patient Representative” roles.

Medical Assistant Scribe - Newburyport, MA

Lab Courier -Northeast Dermatology - Portsmouth, NH

Patient Access I- 24 Hours Overnight in Emergency Department

Patient Service Representative - Medical Office - Ortho

Medical Office Coordinator - Hampton Health

Patient Access I - 40 Hours EVENINGS in Emergency Department

Patient Access I- Part Time Saturday-Monday DAY SHIFT

Patient Access I - Central Scheduling Unit Full Time

Supervisor Non-Clinical - Patient Access

Medical Office Coordinator-Epping Pediatrics

Medical Office Coordinator-Epping Health

Supervisor Non-Clinical - Patient Access

Practice Manager - Northeast Dermatology Associates - Portsmouth, NH

Patient Access I - Central Scheduling Unit

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.