Patient Care Partner - Ortho/surgical

sfmc; Cape Girardeau (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Education assistance

Earned Time Off (ETO)

Employee Assistance Program

Job summary

Saint Francis Healthcare System is seeking a Patient Care Partner to assist patients and families with meal orders, tray delivery, and meal documentation. The role supports continuity of care from admission to discharge in a patient-centered environment.

The position is a full-time evening shift (2:30pm–11:00pm) with benefits. Requires a high school diploma or GED and current BLS within 30 days of hire, plus prior clerical and computer experience.

Qualifications

• High School Diploma or GED is required.
• Current BLS certification must be obtained within 30 days of hire.
• Previous computer experience is required.
• Clerical experience is preferred, ideally in a medical setting.

Responsibilities

• Assist patients with meal orders and deliver/collect meal trays.
• Document meal intake and restock galleys as needed.
• Answer patient call lights and outside calls; perform clerical duties as required.
• Support continuity of care from admission to discharge following system policies.

Skills

Clerical experience

Computer literacy

Education

High School Diploma or GED

BLS certification within 30 days

Job description

JOB SUMMARY

Under the direction of the Patient Care Manager and Charge Nurse, the Patient Care Partner is responsible for providing assistance to patients and families served by Saint Francis Healthcare System. The responsibilities include but are not limited to assisting patients with meal orders, delivering and collecting patient meal trays, documenting meal intake, restocking galleys, assisting with answering patient call lights, answering outside calls, and miscellaneous clerical duties. The PCP maintains a positive attitude when assuming tasks, works to achieve continuity of care from admission to discharge and works in accordance with the policies, procedures, philosophy and objectives of the Health System.

JOB DETAILS AND REQUIREMENTS

Time Type: Full time (80 hours per 2 week pay period), with benefits

Typical Hours: Evening shift, 2:30pm to 11:00pm, 5 shifts per week, every other weekend and holiday rotation.

Education: High School Diploma or GED- required

Certification & Licensures: Current BLS certification- required within 30 days of hire

Experience: Previous computer experience required. Previous clerical experience required, preferably in the medical field.

ADDITIONAL INFORMATION

Saint Francis Healthcare System began in 1875 when three courageous Franciscan Sisters answered a call to care for those in need. What started as a 12-bed hospital has grown into the region's leading healthcare system-recognized nationally for exceptional quality, safety, and patient experience.

Today, Saint Francis serves more than 715,000 people across five states. With a 306-bed Medical Center , nearly 3,000 team members , and over 300 providers , Saint Francis is not only the largest healthcare system between St. Louis and Memphis-it's a powerful economic anchor for the communities it serves.

You'll find more than 50 specialties , the region's only Level III Emergency and Trauma Center , and southeast Missouri's first Level III NICU . The system's employed physician group, Saint Francis Medical Partners, supports more than 40 outreach clinics and 70% of the area's primary care providers.

At Saint Francis, you're not just doing a job - you're part of a Catholic healing ministry rooted in compassion, dignity, and service. Every action is inspired by a commitment to honor human life and care for every person who walks through the doors.

Mission

To provide a ministry of healing, wellness, quality, and love inspired by our faith in Jesus Christ.

Vision

To be a leading Catholic healthcare system that celebrates and protects the gift of life by providing exceptional patient outcomes in quality, safety, access and value.

Values You Can Feel Every Day

Integrity: Doing what's right, even when no one is watching

Stewardship: Managing resources wisely for the future

Faith: Believing in a purpose greater than ourselves

Hope: Lifting up those who feel discouraged

Joy: Serving others with a grateful, happy heart

Compassion: Seeing others through Christ's eyes

Excellence: Always striving to be the best

Dignity: Respecting human life from beginning to end

If You're Looking to Make a True Impact...

Saint Francis offers a workplace where your work has purpose, your team feels like family, and your contributions support a mission that has been changing lives for more than 150 years.

Total Rewards

• Comprehensive and affordable health coverage including medical, prescription, dental and vision - available on the first of the month after hire date
• Saint Francis Medical Services Discount
• Earned Time Off (ETO) based on relevant years of work history. ETO combines vacation, sick, holidays, and personal days into one balance to allow for flexibility
• Retirement benefits including SFHS immediate matching
• Education Assistance benefits up to $5,000 per calendar year for one year of service after graduation
• Other benefits including: Benefit Support through Health Advocate, Employee Assistance Program, Flexible Spending Accounts, Identity Theft Protection, Pet Insurance, Earned Wage Access

To learn more about our Total Rewards package and eligibility, visit www.sfmc.net/careers/benefits/.

Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has f