Patient Care & Office Coordinator

Retina Vitreous Associates; Lima (OH); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Full benefits package

401k + Employer matching

Paid time off and holidays

Paid maternity leave

Competitive base pay

Employee discounts

Job summary

Retina Vitreous Associates in Lima, OH is seeking a Patient Coordinator to be the first point of contact for patients, manage check-in/out and essential administrative tasks to ensure a smooth visit.

You will verify insurances, coordinate patient flow with doctors, answer inquiries by phone, email, and in person, and support a friendly, efficient office environment. The role is full-time and requires a High School diploma with a background check.

Qualifications

• High school diploma or GED required.
• Background check required.
• Basic computer skills.
• Strong customer service skills.
• Excitement to learn and grow.

Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone).
• Answer phones (external and internal); assure prompt, courteous service.
• Practice urgency with patients’ time, as well as Doctor’s time and schedule.
• Manage patient flow in the office.
• Knowledge of common fees charged for common visits and collect correct payments.
• Complete daily reconciliations / close day / countdown cash drawer.
• General office duties and cleaning to be assigned by manager.

Skills

Strong customer service skills

Basic computer skills

Excellent communication

Team-oriented

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Retina Vitreous Associates in Lima, OH is seeking a Patient Coordinator to be the first point of contact for patients, manage check-in/out and essential administrative tasks to ensure a smooth visit.

You will verify insurances, coordinate patient flow with doctors, answer inquiries by phone, email, and in person, and support a friendly, efficient office environment. The role is full-time and requires a High School diploma with a background check.