Patient Care Manager, Emergency Department

Boone Hospital Center; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Boone Health in Missouri is seeking an experienced Nurse Manager to oversee designated patient care units on a 24-hour basis. The role manages a span of control with >40 FTE and significant departmental budgets, reporting to hospital leadership.

Responsibilities include staffing, hiring, training, ensuring safe patient care, maintaining compliance, and driving quality improvement initiatives in a Magnet-designated hospital. 2-5 years as nurse supervisor and RN licensure required.

Qualifications

• Bachelor’s degree in Nursing required.
• RN license/certification required.

Responsibilities

• Manages individual(s) including but not limited to hires, trains, assigns work, manages & evaluates performance, conducts professional development plans.
• Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
• Develops and adheres to departmental staffing, revenue and/or expense budgets.
• Responds to changes in the business which may affect the ability to achieve the budget goals.
• Directs the delivery of safe and appropriate patient care governed by evidence based clinical and management practice.
• Ensures team compliance with departmental policies, regulatory requirements and professional standards; keeps policies and procedures up-to-date and participates in revisions as needed.
• Promotes, and is accountable for customer satisfaction, process indicators, quality improvement plans and outcomes in work unit.
• Researches, evaluates, selects and implements systems which improve efficiency of work unit operations.
• Supports and assists the growth of existing or new business/programs.
• Boone Health has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
• Performs Other Responsibilities as Assigned.

Education

Bachelor's Degree – Nursing

Job description

Job Description Additional Job Information 40 Hours per Week Foundations of Leadership Development Program Member of Boone Health Leadership Team Level 1 STEMI Accreditation Level 1 Stroke Accreditation 5 Consecutive Magnet Designations 5 Star CMS Rating Ranked No.1 Hospital in Mid Missouri Benefits begin on first day of employment

Overview Job Summary Responsible for the operational and clinical management of a designated patient care unit(s) on a 24-hour basis. Oversees a span of control and financial responsibility of > 40 FTE's supervised + > $1.5 million in total expenses OR > 24 FTE's supervised + > $3.5 million in total expenses.

Job Responsibilities

• Manages individual(s) including but not limited to hires, trains, assigns work, manages & evaluates performance, conducts professional development plans.
• Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
• Develops and adheres to departmental staffing, revenue and/or expense budgets.
• Responds to changes in the business which may affect the ability to achieve the budget goals.
• Directs the delivery of safe and appropriate patient care governed by evidence based clinical and management practice.
• Ensures team compliance with departmental policies, regulatory requirements and professional standards; keeps policies and procedures up-to-date and participates in revisions as needed.
• Promotes, and is accountable for customer satisfaction, process indicators, quality improvement plans and outcomes in work unit.
• Researches, evaluates, selects and implements systems which improve efficiency of work unit operations.
• Supports and assists the growth of existing or new business/programs.
• Boone Health has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
• Performs Other Responsibilities as Assigned.

Minimum Qualifications

• Bachelor’s Degree – Nursing
• 2-5 Years’ Experience < 2 Years’ Supervisor Experience
• RN License/Certification

Preferred Qualifications

• Master's Degree – Nursing
• 5-10 Years’ Experience
• 3-5 Years’ Recent Emergency Department Operations Management Experience
• Board certification in a relevant specialty

Work Shift: Day Shift (United States of America)

Legal Statement The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer Boone Health is a mid-Missouri health care network of primary care offices, private practice clinics, outpatient services and affiliated hospitals, including Boone Hospital Center. Boone Hospital Center is a 392-bed full-service hospital located in Columbia, Mo. It is a regional referral center located in the center of the state. The hospital provides progressive health care programs, services, and technology to residents in 26 mid-Missouri counties. Boone Hospital Center was named the top hospital in mid-Missouri by U.S. News & World Report from 2015-2023 and was ranked as a Top 100 Hospital by Healthgrades for 2023 and 2024. Boone Hospital Center is mid-Missouri’s only designated Magnet® Hospital for Nursing Excellence by the American Nurses Credentialing Center. Boone Health was named America’s #46 Best Mid-Sized Employer by Forbes.