Patient Care Manager - Children's Specialty Care Center - Springfield, MO

St. Louis Children's Hospital; Springfield (MO); Presencial; USD 110.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision

Tuition Assistance

401(k) match

Paid Time Off

Descripción de la vacante

St. Louis Children's Hospital is seeking a Patient Care Manager for Outpatient OR & Pre/Post Op in Springfield, MO. This leadership role launches a new outpatient surgical location and requires travel to the St.

Louis market during onboarding. The role oversees operating room workflows, patient safety, and staff development across the unit, with a Monday–Friday schedule and a strong focus on patient experience and operational performance.

Formación

• Proven leadership experience in healthcare settings.
• Experience directing outpatient or perioperative services.
• Ability to develop staff and improve patient care.
• Willingness to travel to St. Louis for onboarding.

Responsabilidades

• Manages recruitment, training, and performance of team in 24-hour operations.
• Develops staffing, budgets, and cost controls.
• Directs safe patient care per clinical standards.
• Ensures compliance with policies and regulatory requirements.
• Drives patient experience and quality outcomes.
• Supports growth of new outpatient surgical location.

Conocimientos

Leadership

Travel willingness

Healthcare operations

Staff development

Educación

BSN

Nursing

Bachelor's Degree

Descripción del empleo

Patient Care Manager – Outpatient OR & Pre/Post Op

• Leadership opportunity supporting the launch and operations of a new outpatient surgical location in Springfield, MO.
• Ability and willingness to travel to the St. Louis market during the first 3-6 months to support onboarding, training, and operational integration.
• Standard Monday-Friday schedule offering a consistent leadership presence for the team.
• Proven leadership experience in a healthcare setting is required, with demonstrated success in team development, operational oversight, and patient care excellence.
• Bachelor of Science in Nursing (BSN) required.
• Strong Operating Room (OR) experience required, including knowledge of perioperative workflows, patient safety standards, and surgical services operations.
• Experience leading in an outpatient surgery, ambulatory, or perioperative environment is highly preferred.
• Ability to drive patient experience, staff engagement, quality outcomes, and operational performance across the department.

Additional Information About The Role

Patient Care Manager – Outpatient OR & Pre/Post Op

• Leadership opportunity supporting the launch and operations of a new outpatient surgical location in Springfield, MO.
• Ability and willingness to travel to the St. Louis market during the first 3-6 months to support onboarding, training, and operational integration.
• Standard Monday-Friday schedule offering a consistent leadership presence for the team.
• Proven leadership experience in a healthcare setting is required, with demonstrated success in team development, operational oversight, and patient care excellence.
• Bachelor of Science in Nursing (BSN) required.
• Strong Operating Room (OR) experience required, including knowledge of perioperative workflows, patient safety standards, and surgical services operations.
• Experience leading in an outpatient surgery, ambulatory, or perioperative environment is highly preferred.
• Ability to drive patient experience, staff engagement, quality outcomes, and operational performance across the department.

This role is ideal for a clinically strong nursing leader who thrives in a growing environment and is passionate about building teams, supporting change, and ensuring exceptional patient care throughout the surgical experience.

Overview

St. Louis Children’s Hospital is dedicated to improving the health and lives of children. As one of the top-ranked children’s hospitals in the country, St. Louis Children’s provides care in more than 50 specialty areas through a dedicated team of physicians, nurses, staff and volunteers. Along with inpatient and outpatient medical care, the hospital offers education, wellness and injury-prevention programs to fulfill its mission to “do what’s right for kids.”

Providing comprehensive, high-quality care and serving as an advocate for children has been St. Louis Children’s commitment since its inception in 1879. Today, the hospital serves patients and families across a 300-mile service area, and has seen patients from all 50 states and more than 80 countries.

St. Louis Children’s consistently ranks among America’s Best Children’s Hospitals by U.S.News & World Report in all surveyed categories. In 2021, St. Louis Children’s was one of eight children’s hospitals to rank in the top 25 of all 10 specialties. The hospital’s academic and physician partner, Washington University School of Medicine, is one of the top-ranked medical schools in the United States. Since 2005, St. Louis Children’s has been designated as a Magnet® hospital for nursing excellence from the American Nurses Credentialing Center® (ANCC).

Preferred Qualifications

Role Purpose

Responsible for the operational and clinical management of a designated patient care unit(s) on a 24 hour basis. Oversees a span of control and financial responsibility of > 72 FTE's supervised + > $2.5 million in total expenses OR > 40 FTE's supervised + > $5 million in total expenses.

Responsibilities

• Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
• Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
• Directs the delivery of safe and appropriate patient care governed by evidence based clinical and management practice.
• Ensures team compliance with departmental policies, regulatory requirements and professional standards; keeps policies and procedures up-to-date and participates in revisions as needed.
• Promotes, and is accountable for customer satisfaction, process indicators, quality improvement plans and outcomes in work unit.
• Researches, evaluates, selects and implements systems which improve efficiency of work unit operations.Supports and assists the growth of existing or new business/programs.

Minimum Requirements

Education

• Nursing Diploma/Associate's
• Nursing

Experience

• 2-5 years

Supervisor Experience

2 years

Licenses & Certifications

• RN

Preferred Requirements

Education

• Bachelor's Degree
• Nursing

Experience

• 5-10 years

Supervisor Experience

• 2-5 years

Benefits And Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To Learn More, Go To Our Benefits Summary.

• Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer