Patient Care Manager - Children's Specialty Care Center - Springfield, MO

BJC HealthCare; Springfield (MO); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits

Disability insurance

Retirement contribution

401(k) match

Tuition assistance

Learning & Development

FSAs

Paid time off

Adoption assistance

Résumé du poste

BJC HealthCare is seeking a Patient Care Manager for Outpatient OR & Pre/Post Op in the Springfield area. The role focuses on launching and operating a new outpatient surgical location with travel to the St. Louis market for onboarding during the first 3–6 months.

The position emphasizes strong nursing leadership, OR expertise, and a commitment to high-quality patient care across perioperative services, with a Monday–Friday schedule and opportunities to drive staff engagement and performance.

Qualifications

• Leadership experience in healthcare with team development and operational oversight.
• BSN required; Nursing Diploma/Associate's accepted as minimum.
• Strong OR/perioperative knowledge including patient safety standards.

Responsabilités

• Hires, trains, assigns work, evaluates performance and develops staff.
• Develops and adheres to staffing, revenue and expense budgets.
• Directs delivery of safe patient care governed by evidence-based practice.
• Ensures policy compliance with regulations and procedures.
• Promotes patient satisfaction and quality outcomes within the unit.
• Researches and implements systems to improve unit efficiency.
• Supports growth of existing or new programs.

Connaissances

Leadership experience

OR experience

Patient care

Staff development

Perioperative leadership

Formation

BSN

Nursing Diploma/Associate's

Description du poste

Additional Information About the Role

Patient Care Manager – Outpatient OR & Pre/Post Op

Position Highlights & Preferred Qualifications

• Leadership opportunity supporting the launch and operations of a new outpatient surgical location in Springfield, MO.
• Ability and willingness to travel to the St. Louis market during the first 3-6 months to support onboarding, training, and operational integration.
• Standard Monday-Friday schedule offering a consistent leadership presence for the team.
• Proven leadership experience in a healthcare setting is required, with demonstrated success in team development, operational oversight, and patient care excellence.
• Bachelor of Science in Nursing (BSN) required.
• Strong Operating Room (OR) experience required, including knowledge of perioperative workflows, patient safety standards, and surgical services operations.
• Experience leading in an outpatient surgery, ambulatory, or perioperative environment is highly preferred.
• Ability to drive patient experience, staff engagement, quality outcomes, and operational performance across the department.

This role is ideal for a clinically strong nursing leader who thrives in a growing environment and is passionate about building teams, supporting change, and ensuring exceptional patient care throughout the surgical experience.

Overview

St. Louis Children’s Hospital is dedicated to improving the health and lives of children. As one of the top-ranked children’s hospitals in the country, St. Louis Children’s provides care in more than 50 specialty areas through a dedicated team of physicians, nurses, staff and volunteers. Along with inpatient and outpatient medical care, the hospital offers education, wellness and injury‑prevention programs to fulfill its mission to “do what’s right for kids.”

Providing comprehensive, high-quality care and serving as an advocate for children has been St. Louis Children’s commitment since its inception in 1879. Today, the hospital serves patients and families across a 300-mile service area, and has seen patients from all 50 states and more than 80 countries.

St. Louis Children’s consistently ranks among America’s Best Children’s Hospitals by U.S.News & World Report in all surveyed categories. In 2021, St. Louis Children’s was one of eight children’s hospitals to rank in the top 25 of all 10 specialties. The hospital’s academic and physician partner, Washington University School of Medicine, is one of the top-ranked medical schools in the United States. Since 2005, St. Louis Children’s has been designated as a Magnet® hospital for nursing excellence from the American Nurses Credentialing Center® (ANCC).

Preferred Qualifications

Role Purpose: Responsible for the operational and clinical management of a designated patient care unit(s) on a 24 hour basis. Oversees a span of control and financial responsibility of > 72 FTE's supervised + > $2.5 million in total expenses OR > 40 FTE's supervised + > $5 million in total expenses.

Responsibilities

• Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
• Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
• Directs the delivery of safe and appropriate patient care governed by evidence based clinical and management practice.
• Ensures team compliance with departmental policies, regulatory requirements and professional standards; keeps policies and procedures up‑to‑date and participates in revisions as needed.
• Promotes, and is accountable for customer satisfaction, process indicators, quality improvement plans and outcomes in work unit.
• Researches, evaluates, selects and implements systems which improve efficiency of work unit operations.
• Supports and assists the growth of existing or new business/programs.

Minimum Requirements

Education

• Nursing Diploma/Associate's
• - Nursing

Experience

• 2-5 years

Supervisor Experience

• < 2 years

Licenses & Certifications

• RN

Preferred Requirements

Education

• Bachelor's Degree
• - Nursing

Experience

• 5-10 years

Supervisor Experience

• 2-5 years

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well‑being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer