Patient Care Manager

SouthernCare; Flora (IN); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a leading home care provider as a Patient Care Manager. In this role, you will ensure the delivery of quality patient care while leading and developing associates. With a focus on compassion and clinical excellence, you will engage with diverse patient needs and compliance standards. A competitive salary and comprehensive benefits package await you.

Benefits

Comprehensive Benefits Package

401k Plan

Tuition Reimbursement

Professional Growth Opportunities

Qualifications

• At least three years of direct patient care experience.
• Two years in hospice or home-based care setting required.
• Current Registered Nurse licensure in state of residence.

Responsibilities

• Oversee and manage patient care activities to ensure quality.
• Respond to phone referrals and inquiries with compassion.
• Serve on the Interdisciplinary Group and facilitate patient review.

Skills

Compassion

Clinical Judgment

Communication

Leadership

Education

Bachelor’s degree in nursing

Graduate of accredited school of nursing

Job description

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Our Company
SouthernCare, part of the Gentiva family of hospice, home health, palliative, and community care providers, focuses on clinical excellence with compassion and dignity. Our company culture centers around humility, servant leadership, empathy, and innovation while we serve as a leader in the home care industry. Our people and our patient care allow us to make a difference when life matters most. We are passionate about what we do because our care matters.

Overview
$5,000 Sign On Bonus!!
We're looking for a Patient Care Manager to join our team. You will report directly to the Executive Director, Administrator, or Senior Patient Care Manager. You will be responsible for maintaining a high performing hospice program including managing, overseeing, and directing patient care activities to ensure the delivery of quality patient care. This role is responsible for teaching, evaluating, and developing associates and ensuring adherence to company policies and procedures and compliance with local, state, and federal regulations and regulatory agencies.

• Overseeing and managing rescheduled, declined, missed, and reassigned visit requests, including making decisions as to priority and staffing based on clinical judgment.
• Responding to phone referrals/inquiries in a timely, professional, and compassionate manner, including triage of medical concerns within scope of practice.
• Preparing for, serving on, and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members.

About You

• At least three years’ experience of direct patient care and two years’ experience in hospice or home-based care setting
• Graduate of accredited school of nursing; bachelor’s degree in nursing preferred
• Current Registered Nurse licensure in state of residence and requested employment
• Demonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding of terminally ill patients and their families
• Ability to apply knowledge of the unique needs of hospice patient and families from various socioeconomic backgrounds to provide appropriate advocacy and oversight

We Offer

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to Participate In a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional Growth and Development Opportunities

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Location: SouthernCare

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care

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