Patient Care Manager

Community Healthcare of Texas; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive Pay

Generous Paid Time Off Programs

Company-provided Life Insurance, Short

Long-Term Disability

Flexible Spending Account and Health-S

Savings Account

Employee Assistance Program

Retirement Savings Plan

Mileage reimbursement for work-related

Travel allowances (as needed)

Job summary

Community Healthcare of Texas is seeking a proactive Patient Care Manager to oversee all direct patient care, work with diverse staff, and uphold the organization’s mission and quality standards in hospice services.

The PCM will lead admissions, scheduling, and care planning, review medical plans, participate in case conferences, mentor nursing staff, and ensure regulatory compliance while driving quality improvement across the hospice program.

Qualifications

• Licensed RN in Texas.
• 2+ years hospice experience with supervisory responsibilities.
• Hospice regulations knowledge preferred.
• Strong communication and leadership abilities.
• Proficient computer skills; Microsoft Office experience.

Responsibilities

• Oversee admission process for new patients and coordinate with team and hospice leadership.
• Manage direct patient care and staff assignments to optimize budget and coverage.
• Review patient diagnosis, prognosis, medications, and clinical course.
• Assist in setting goals and planning care for patients and families.
• Attend case conferences to coordinate interdisciplinary care.
• Assist in hiring, onboarding, and staff development.
• Support quality improvement and regulatory compliance initiatives.
• Audit charts and support compliance with policies and procedures.

Skills

Leadership

Communication skills

Travel willingness

Computer proficiency

Education

Bachelor of Science in Nursing (BSN) preferred

Tools

Microsoft Office

Job description

Community Healthcare of Texas has provided Hospice and Palliative Care Services since 1996. Providing compassionate care for those living with an illness while supporting those caring for a loved one is our mission.

Community Healthcare of Texas is currently recruiting for a Patient Care Manager.

$5,000 Sign-On Bonus

POSITION SUMMARY

The Patient Care Manager (PCM) is responsible for clinical oversight of all direct patient care, working through and with a variety of staff members, demonstrating the philosophy, mission, and service standards of CHOT/Providence.

ESSENTIAL FUNCTIONS

• Oversee the admission process for new patients and confer with the team, hospice physician, or CMO as needed for guidance.
• Manage all direct patient care by assigning staff to patients, scheduling staff for maximum budgetary optimization, including PTO and on-call, resolving patient care issues, visiting patients as needed, coordinate interdisciplinary groups.
• Review patients' medical diagnosis, prognosis, medication, procedures, and clinical course.
• Assist clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing a plan of care.
• Attend case conference meetings with hospice personnel to facilitate coordination of care and discussion of interdisciplinary group involvement.
• Assist in the screening and interviewing process of new employees and make recommendations for employment of individuals. Assist in the orientation of new employees
• Assist the clinical Director and other supervisory hospice personnel in the planning, implementation, and evaluation of in-service and continuing education programs. Assist in formulating, revising, implementing, and evaluating organization policies, procedures, goals, and objectives, both short and long-range.
• Audit patient charts, respond appropriately to compliance issues, and write compliance/QA reports.
• Maintain compliance with all regulatory and accrediting agencies.
• Actively participate in quality assessment performance improvement teams and activities.
• Manage personnel through effective hiring, performance evaluation, coaching, staffing, scheduling, and delegation.
• Assist the Sr. Director as needed.
• Educate, counsel, and orient staff to Agency policy/procedures.
• Manage assigned patients equally, regardless of severity, contagiousness, or complexity of diagnosis.
• Perform other duties and activities as delegated by the clinical Director.

QUALIFICATIONS

• Requires a college degree in nursing; BSN strongly preferred
• Requires 2+ years of hospice experience and supervisory experience
• Experience in a Charge Nurse role will be considered to meet the supervisory requirement
• Hospice experience and knowledge of hospice regulations strongly preferred
• Proficient skills using a computer are required; Microsoft Office suite experience is preferred
• Good communication skills and the ability to travel independently
• Licensed RN in Texas required
• Valid TX Driver's License required

BENEFITS

• Competitive Pay
• Generous Paid Time Off Programs
• Company-provided Life Insurance, Short- and Long-Term Disability
• Flexible Spending Account and Health Savings Account
• Employee Assistance Program
• Retirement Savings Plan
• Mileage reimbursement for work-related travel

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.