Patient Care MA: Front Desk & Clinical Support

Evernorth Health Services; West Palm Beach (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Evernorth Health Services seeks a skilled Medical Assistant to support providers in preparation for exams and treatments at our Health Centers. The role emphasizes front and back office tasks, patient check-in, history taking, vital signs, phlebotomy, and efficient use of electronic health records.

Responsibilities include scheduling, patient instruction review, and collaboration with teams during staff meetings. A customer-focused, reliable team player is essential for success in this role.

Qualifications

• Graduate of approved MA program.
• Current BCLS required.
• At least 1 year of front and back office experience.
• Phlebotomy skills.
• Solid Computer skills including Electronic Health Records.
• Excellent customer service skills.
• Team oriented.
• Strong time management skills.
• Responsible and reliable.
• Ability to work clinic hours.

Responsibilities

• Greet and check in patients at the health care centers by verifying coverage and eligibility and completing appropriate paperwork.
• Obtains the patient history, takes vital signs, and assists with coordination of care.
• Administers medications
• Prepares examination room
• Cleans and sterilizes instrument per protocol
• Answer telephone in compliance with departmental procedures; route calls and take messages as needed.
• Schedule appointments and verify membership according to benefit coverage
• Reviews preprinted instruction sheets with patients
• Attends department Staff Meetings and In-service programs
• Cross-trains to new procedures and departments
• Assists in orienting new employees and temporary pool staff
• Adopts and demonstrates the Consumer Health Engagement cultural beliefs; be a role model for the six beliefs.

Skills

Customer service

Team oriented

Time management

Reliability

Education

Graduate of approved MA program

Current BCLS

Phlebotomy skills

Tools

Electronic Health Records

Job description

Evernorth Health Services seeks a skilled Medical Assistant to support providers in preparation for exams and treatments at our Health Centers. The role emphasizes front and back office tasks, patient check-in, history taking, vital signs, phlebotomy, and efficient use of electronic health records.

Responsibilities include scheduling, patient instruction review, and collaboration with teams during staff meetings. A customer-focused, reliable team player is essential for success in this role.