Patient Care Liaison

Lee Health; Fort Myers (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospital system in Fort Myers is seeking a full-time Patient Care Liaison to enhance the patient experience. This role requires outgoing individuals with strong customer service skills and the ability to manage multiple tasks in a dynamic environment. Previous experience in healthcare is a plus, but training will be provided. Join a team that values growth and offers a competitive benefits package.

Benefits

Highly competitive benefits package

Opportunities for growth and career development

Qualifications

• Ideal candidates are outgoing, upbeat, and have a caring attitude.
• Hospital or medical field experience is a plus.
• Training is available for the right person.

Responsibilities

• Serve as a liaison between patients, families, hospital staff, and physicians.
• Assist in clerical and non-clerical duties supporting the nursing unit.
• Ensure a favorable patient experience and efficient unit flow.

Skills

Customer service experience

Good computer skills

Ability to handle multiple priorities

Education

Less than High School

Job description

Location: Gulf Coast Medical Center - 13681 Doctor's Way, Fort Myers, FL 33912

Department: Emergency Services

Work Type: Full Time

Shift: Shift 1/7:00:00 AM to 7:00:00 PM

Minimum to Midpoint Pay Rate: $15.64 - $18.75 / hour

The Gulf Coast Medical Center Emergency Department is seeking a Patient Care Liaison with customer service experience to work full-time in a hospital setting. The ideal candidate is outgoing, upbeat, and has a caring attitude. Good computer skills and the ability to remain organized while handling multiple priorities are also required. Hospital or medical field experience is a plus, but training is available for the right person.

We recognize employees for a job well done, treat everyone with dignity and respect, and provide opportunities for growth and career development. Our benefits package is highly competitive.

Summary

Serves as a liaison between patients, families, hospital staff, and physicians to ensure a favorable patient experience and efficient unit flow. Responsible for various clerical and non-clerical duties supporting the nursing unit and optimal care delivery.

Requirements

Educational Requirements:

• Degree/Diploma Obtained: Less than High School (Required)

Experience Requirements:

• Minimum Years Required: No Experience Required
• Area of Experience: State of Florida

Licenses: Not Required

Certifications/Registration Requirements: Not Required

We are an equal opportunities employer and welcome applications from all qualified candidates.