Patient Care Director, Emergency Department

CarePoint Health Management Associates; Hoboken (NJ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive health insurance

401K Retirement savings plan

Generous Paid Time Off (PTO)

Job summary

CarePoint Health Management Associates is looking for a full-time Patient Care Director in Hoboken, NJ to lead clinical operations in the Emergency Department. The candidate must possess a current RN license (BSN) and have at least five years of clinical and three years of management experience, promoting a high-value, customer-focused care environment.

The role emphasizes interdisciplinary teamwork and professional growth, offering competitive compensation, comprehensive health benefits, and opportunities for education. Influenza vaccination is required for employment.

Qualifications

• Minimum five years of clinical experience in Emergency Medicine is required.
• Minimum of three years of management experience.
• Strong commitment to teamwork and quality improvement.

Responsibilities

• Oversee daily ED operations and staffing.
• Conduct training and education for nursing staff.
• Ensure adherence to best-practice guidelines.
• Facilitate collaborative relationships among staff.

Skills

Clinical experience in Emergency Medicine

Management experience

Interpersonal skills

Problem-solving

Statistical process control

Education

Current Registered Nurse license BSN

Tools

Computer literacy

Job description

About Us

Welcome to Hudson Regional Health

Technology Transforming Care

Hudson Regional Health is a newly unified healthcare network serving Hudson County through four hospitals.

Together, these hospitals form a single, integrated system with a shared vision—to deliver modern, patient-first care supported by innovation. From robotic-assisted surgery and AI-powered diagnostics to real-time monitoring and precision neurosurgery, HRH is redefining what’s possible in community healthcare.

Patients across the region now have access to state-of-the‑art procedures and nationally recognized specialists, all within a connected, local network designed to put care first.

Our Services

We focus on the care our patients need most, delivered with precision, innovation, and a commitment to excellence.

• Advanced Emergency Services - 24/7 emergency departments across all four hospitals
• Robotic-Assisted Surgery - featuring the Da Vinci XI and ExcelsiusGPS systems
• Neurosurgery & Spine Care - including Stealth Navigation and precision‑guided treatment
• Women’s Health & Maternity -comprehensive services tailored for every stage
• Imaging & Diagnostics - AI‑enhanced systems for faster, more accurate results
• Outpatient & Specialty Care - coordinated care across multiple disciplines

Our Hospitals

Explore our hospitals and discover care that’s high‑tech, high‑touch, and close to home:

• Secaucus University Hospital, Flagship campus featuring the Robotic Surgery Institute and modernized emergency care.
• Bayonne University Hospital, A full-service community hospital offering personalized acute care.
• Hoboken University Hospital, A local leader in women’s health, family medicine, and outpatient services.
• The Heights University Hospital (Jersey City), Expanding access to state‑of‑the‑art care in the heart of Jersey City.

What You’ll Be Doing

The Patient Care Director (PCD) provides leadership, planning, organization in implementing and evaluating the management, administrative operations and clinical practice activities in collaboration with peers across the system, on a twenty‑four hour basis. A priority of this position is for the PCD to be the Chief Retention Officer for the area and utilize principles of service excellence to achieve goals on staff development, staff satisfaction and staff retention. Provides patient reviews that are coordinated to provide a seamless, integrated system of care that is high value, cost effective and customer focused. The PCD is committed to creating a work environment that fosters pride, teamwork and continuous learning and associate ability to meet patient needs. The PCD must have knowledge of specialty services and related nursing standards and be aware of the changing health care environment locally and nationwide. Has responsibility to establish and maintain productive physician relationships and engages with medical leaders in department decision‑making.

The successful candidate will be able to:

• The Patient Care Director will collaborate with the Nursing Education Department and utilize subject‑matter experts as appropriate to assist with staff education, clinical issues, and orientation development.
• Supports the learning and assimilation of all newly hired clinical staff within the department through weekly meetings.
• Accountable for the acute care environment and must create learning experiences that are open, respectful and promote the sharing of expertise.
• Serves as a resource to promote autonomous, effective, safe, cost‑efficient, and compassionate quality care.
• Works collaboratively with the ED leadership team to support and provide oversight of the daily ED staffing and operations, including off‑shifts and weekends; this position is accountable for managing all clinical functions within the ED on a 24‑hour basis.
• Performs daily environmental rounds to ensure a constant state of survey readiness within the department,PCD will conduct customer service‑focused leader rounding.
• Assist with occasional facility‑supervision coverage as needed.
• Provide department‑specific education for the nursing clinical team using evidence‑based content,The PCD will perform frequent needs assessments to determine the clinical learning opportunities of the nursing staff,
• Monitor the clinical nursing team's adherence to best‑practice guidelines through direct observation, feedback, and education,
• Facilitate an atmosphere of interactive management and the development of collegial relationships between nursing personnel and other disciplines, as well as with the healthcare community
• Perform any and all duties as assigned

What We’re Looking For

Full Time * Day Shift

The schedule during the week will vary depending on department needs.

• Current Registered Nurse license BSN
• A minimum five (5) years of clinical experience in Emergency Medicine
• Minimum of 3 years of management experience required
• A strong commitment to furthering institutional performance measures through interdisciplinary teamwork is essential
• Excellent interpersonal and written communication skills with a demonstrated ability to orally relate complex information in a reliable fashion to both leadership and governance as well as general staff members and the medical staff.
• Must demonstrate a strong orientation to customer satisfaction, effective teamwork, problem solving and utilize small group dynamics in conflict management.
• Strong background in statistical process control and/or other quality improvement and measurement techniques necessary. Computer literacy required.

What We Offer

• Competitive compensation based on experience and qualifications: When determining the compensation, several factors may be considered including, years of relevant experience, credentials, union contracts, education, and internal equity.
• Comprehensive health, dental, and vision insurance
• 401K, Retirement savings plan
• Generous Paid Time Off (PTO) and paid holidays
• Tuition Reimbursement
• Opportunities for professional growth, development, and continuing education
• Employee wellness programs and resources

Influenza Vaccinations are a requirement for employment. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date, during the influenza season, if you are offered employment, unless you request and receive an approved medical exemption.

We are an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.