Patient Care Coordinator (RN) Hospice

By Your Side Hospice Care; Milwaukee (WI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Job summary

By Your Side Hospice Care in Milwaukee, WI is seeking a Patient Care Coordinator (PCC) nurse to join our hospice team. The PCC nurse manages patient care and serves as the primary contact between patients, families, and other healthcare professionals.

The role requires RN or NP licensure in Wisconsin, strong communication skills, and the ability to work in both office and field settings. This position supports compassionate end-of-life care and collaboration with the interdisciplinary team.

Qualifications

• RN or NP license in Wisconsin is required.
• Strong customer service and communication skills are essential.
• Ability to lift 50 pounds and perform patient transfers.
• Must have a valid driver’s license and reliable vehicle.

Responsibilities

• Assists with orientation, annual assessments, training, supervision and evaluation of staff and volunteers.
• Ensures services align with patient plan of care and agency policy.
• Tracks supervisory visits and maintains required documentation.
• Develops and updates the plan of care and required documentation.
• Provides direct nursing care per the IDT plan of care as scheduled.
• Conducts initial assessments of new referrals.
• Participates as an IDT member, addressing patient and family needs.
• Assists with on-call rotation and staff training as needed.
• Communicates with IDT members on behalf of patients and families.

Skills

Customer service

Verbal & written communication

Team collaboration

Strong organization

Office & field work

Computer literacy

Physical ability

Driver's license

Education

RN or NP license in WI

Job description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing

We are professional, innovative, customer-centric and our goal is to be the premier hospice agency providing compassionate care and services to patients, caregivers, and families necessary for the management of the terminal illness and related conditions.

We stand By-The-Side of our patients and their families, our facility partners, our staff, and our community. We're driven by this mission to be true advocates for all and this is what drives us to be the best.

The hospice patient care coordinator (PCC) nurse in an essential member of the hospice team. The PCC nurse manages the care and is a main point of contact between patients, families, and other healthcare professionals.

RESPONSIBILITIES:

• Assists with orientation, annual physical assessments, in-service education, supervision and evaluation to paraprofessional services staff and volunteers as may be assigned.
• Ensures delivery of services within the parameters defined by the patient plan of care and agency policy and procedure.
• Tracks and monitors that required supervisory or supervisory/assessment visits are completed for assigned patients/clients, and as requested, for paraprofessional staff.
• Develops and updates the plan of care and required documentation.
• Provides direct hands-on nursing care to patients, as defined in the Interdisciplinary Team (IDT) plan of care, as scheduled and requested.
• Conducts initial assessments of new referrals.
• Serves as a member of the IDT, providing insight regarding patient and family needs and anticipated needs.
• Assists with the on-call rotation.
• Assists in volunteer or staff training and in-services as needed.
• Contacts IDT members on the behalf of patients and families as may be necessary.
• Prepares required reports and completes all documentation in a timely manner and in accordance with agency defined parameters.
• Maintains clinical excellence, consistently advancing knowledge base and clinical skill sets.
• Creates and maintains care plans for home health patients
• Completes educations for facility and community partners as needed.
• Adheres to and reflects organizational values in daily work.
• Completes all mandatory in-service education required for the position.

Skills & Qualifications

• Strong customer service skills
• Effective verbal and written communication skills
• Works well with other team members
• Highly organized with the ability to solve problems
• Ability to work in office and field settings
• Experience with computers and software
• Ability to lift 50 pounds, perform one person transfer under routine and emergency situations, reposition a bedbound patient alone, and able to sit, stand, bend, stoop, kneel, pull, reach, lift and perform repetitive movements of the upper extremities
• Valid drivers license, automobile insurance, and reliable vehicle.
• Licensed as an RN or NP in State of WI

Becoming a member of the By Your Side Hospice family is a rewarding career as we are focused on assisting the most fragile patients and their families in our community.