Patient Care Coordinator - Remote

Results Physiotherapy; Seattle (WA); Remote; USD 60,000 - 80,000; Full time

Job summary

A healthcare organization is seeking an Account Manager for their Seattle South team to expand referral networks. The role involves developing relationships with healthcare providers and requires at least 2 years of sales experience. This position offers a monthly auto stipend, 401K matching, health insurance options, and paid time off. Candidates must have a Bachelor's degree and strong communication skills.

Benefits

Monthly auto stipend or company vehicle

401K plan with matching contributions

Medical, dental, and vision insurance

Paid Holidays and 3 weeks paid time off

Flex Spending and Dependent Care accounts

Life insurance and disability options

Annual paid Charity Day

Qualifications

• 2+ years of sales and marketing experience to physicians, medical offices, or related field.
• Experience in medical/healthcare sales is a positive.
• Self-starter and independent requiring limited supervision.

Responsibilities

• Develop and follow an effective call strategy for assigned region to increase referral outcomes.
• Communicate regularly with Regional VP of Operations on plan status.
• Build effective relationships with customers and community leaders.

Skills

Excellent verbal and written communication skills

Ability to manage multiple conflicting priorities

Confident and persuasive in guiding the sales process

Build business relationships with customers and community leaders

Education

Bachelor's degree or equivalent work experience

Job description

Overview

Upstream Rehabilitation is looking for an Account Manager to join our Seattle South team!

Job Summary

Are you ready to make a real difference while advancing your career? Help shape the future of outpatient physical therapy as an Account Manager, where your work directly impacts patient access to life-changing care. In this role, you'll lead strategic partnerships, drive business growth, and promote our trusted brands and exceptional clinicians across a defined region.

We're looking for a relationship-builder with a passion for healthcare and a talent for connecting with physicians and their office staff. You\'ll be at the forefront of expanding our referral network, increasing market share, and strengthening our presence in the communities we serve. This is more than a sales role—it's an opportunity to support the mission, vision, and values of our Upstream partners while being part of a purpose-driven, growth-oriented organization that values innovation, collaboration, and your unique contributions.

The Seattle South territory includes: Seattle, Kent, Tacoma, Puyallup, Lakewood, Gig Harbor, Bremerton, Silverdale, and Poulsbo.

What Will You Do?

• Develop and follow an effective call strategy for assigned region to increase the referral outcomes of existing and potential partners.
• Reports regularly to the Regional VP of Operations and VP of Sales on the status of the plan, including progress and challenges.
• Communicates often and effectively with Regional VP and VP of Sales on goals, strategies and outcomes.
• Builds effective relationships with customers and community leaders in assigned region.
• Works well both independently and with our team of Clinic Directors, Therapy staff and Business Office staff and peers.
• Effectively presents our company information, service array, and outcomes data to existing and potential partners.
• Uses reporting and data tools to convey the high quality and clinical excellence of our team members and the services they provide.
• Identifies opportunities for publicity, coordinates community events, and attends and participates in Regional meetings as requested.
• Requires the ability to effectively present our company information including outcomes data using appropriate medical terminology.
• Other duties as assigned.

Qualifications

• Bachelor\'s degree or equivalent work experience in the sales field.
• 2+ years of sales and marketing experience to physicians, medical offices, employers, or related field.
• Medical / Healthcare Sales Experience is a positive.
• Excellent verbal and written communication skills.
• Ability to manage multiple conflicting priorities.
• Experience working in an environment with multiple objectives.
• Confident and persuasive in guiding the sales process.
• Connects well with customer prospects.
• High ability to sell intangibles such as ideas and concepts.
• Flexible, adaptive, engaging and enthusiastic.
• Self-starter and independent requiring limited supervision.
• Resourceful, inventive, thorough and diligent.
• Competitive and Determined to win.
• Build business relationships with customers and community leaders.

Conditions of the Position

• Travel up to 70% of the time throughout the assigned region.
• While performing the duties of this job, the associate is often exposed to road travel and clinical environments, such as hospitals, physician offices, and clinics.

What Can We Offer?

• Monthly auto stipend or company vehicle
• 401K plan, available to all employees, matching contribution on discretionary basis
• 3 healthcare options: medical, dental, and vision insurance
• Paid Holidays and 3 weeks paid time off
• Flex Spending and Dependent Care Flex Spending accounts
• Others included: Life insurance, Supplemental Life Insurance for Dependents, Short and Long-Term disability, and Accidental Insurance
• Annual paid Charity Day to give back to a cause meaningful to you

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.