Patient Care Coordinator (PCC)

Healthy Connections, Inc.; Mena (AR); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare provider in Arkansas seeks a Patient Care Coordinator to enhance patient experience and support clinical operations. This entry-level role involves managing appointments, greeting patients, and ensuring a smooth workflow in a fast-paced clinic environment. Comprehensive training will be provided, and growth opportunities are available for motivated individuals.

Benefits

Competitive salary

Medical and dental insurance

401(k) with company match

Paid vacation and sick leave

Four-day workweek

Employee wellness and support programs

Qualifications

• Two years of experience in a medical office or similar customer-facing role.
• Familiarity with Microsoft Office and electronic medical records systems.
• Preferred: Bilingual (English/Spanish).

Responsibilities

• Manage appointments and provide administrative support.
• Greet patients and ensure a positive atmosphere.
• Verify insurance and collect payments.

Skills

Communication

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Electronic medical records systems

Job description

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Be the first smile our patients see. Do you thrive in a fast-paced, people-centered environment where every interaction matters? Are you naturally welcoming, organized, and motivated to make a difference in someone's day? Healthy Connections is seeking a Patient Care Coordinator who will serve as the face of our clinics and a vital part of our patients' experience from the moment they walk through the door.

As a Patient Care Coordinator, you'll do more than manage appointments-you'll play a key role in creating a positive, supportive atmosphere for our patients and their families. You'll handle a wide range of administrative tasks, including greeting patients, answering phones, scheduling appointments, updating electronic health records, verifying insurance, and collecting payments. You'll work closely with a team of providers, nurses, and other coordinators to ensure each patient has a smooth and welcoming experience. Most days are fast-paced with a steady flow of patients, making teamwork and communication essential.

Comprehensive training will be provided to help you succeed in this role. Whether you're new to healthcare or bringing experience from another customer-facing role, you'll be supported every step of the way as you learn our systems and procedures. If you've worked in customer service, retail, or other fast-paced environments where communication, multitasking, and professionalism are key, you already have a strong foundation to thrive here.

Key Qualities for Success

• You lead with empathy and kindness, especially in stressful situations.
• You communicate clearly and professionally with patients of all backgrounds.
• You can juggle multiple tasks without losing attention to detail.
• You're solution-oriented and know how to create a calm environment even when it's busy.
  
  

Qualifications

• High school diploma or equivalent.
• Two years of experience in a medical office or similar customer-facing role.
• Strong communication and organizational skills.
• Familiarity with Microsoft Office and electronic medical records systems.
• Ability to travel to multiple locations, as needed.
• Preferred: Bilingual (English/Spanish).
  
  

Equal Opportunity and Civil Rights Statement

Healthy Connections, Inc. is an Equal Opportunity Employer and Provider.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws.

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaintfilingcust.html, or at any USDA office, or call [phone] to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, by fax [phone] or email at [e-mail].

Growth Opportunities

Opportunities for growth within the organization are available for team members who demonstrate strong performance, reliability, and a commitment to our mission. While this is an entry-level role, it can serve as a starting point for those interested in building a career in healthcare administration.

Benefits

• Competitive salary
• Medical and dental insurance
• 401(k) with company match
• Paid vacation and sick leave
• Four-day workweek
• Additional employee wellness and support programs
  
  

About Healthy Connections

Healthy Connections is a Federally-Qualified Health Center (FQHC) that has been providing quality medical, dental, and behavioral health services to the communities of Western and Central Arkansas for more than 25 years. Our mission is built on three core pillars: Community, Compassion, and Excellence. We serve patients of all ages, regardless of insurance status or ability to pay, and are committed to making healthcare accessible and comprehensive for everyone.

Join Healthy Connections and become part of a team that's been caring for Arkansas communities with compassion, community, and excellence for more than 25 years. To apply, fill out the form on this page.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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